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For Companies At a Glance
- Tasks: Drive ecommerce growth and optimise trading performance across global sites.
- Company: Join a dynamic beauty brand with a focus on innovation and inclusivity.
- Benefits: Enjoy hybrid working, 25 days holiday, and a £500 annual product allowance.
- Why this job: Make a real impact in a fast-paced environment while leading exciting projects.
- Qualifications: Experience in ecommerce trading and a customer-centric mindset are essential.
- Other info: Collaborative culture with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to rethink your routine? We are looking for a Senior Ecommerce Manager to play a crucial role in our in-house Digital team. The successful candidate will be responsible for driving fast growth through the trading performance of our website in all countries (8 sites currently). Reporting to the Head of Ecommerce, you will be accountable for delivering best in class trading practices in driving conversion, content, site merchandising and SEO across our global sites.
The Role
- Own the global weekly trading calendar and activations for the direct digital business Trinnylondon.com.
- Align trading focuses to business goals, identifying and reacting to commercial opportunities and risks looking ahead.
- Localise the trading plans across key domestic and international regions.
- Support the Head of Ecommerce in delivering our financial forecasts.
- Proactively track and monitor weekly, monthly and quarterly outlook of performance to inform reactive recommendations to our trading strategy.
- Work hand-in-hand with the Head of Ecommerce to deliver weekly trading reports, gather and analyse insights across web KPI's, category and product performance to present back to the business key themes and recommended actions.
- Hands on CMS set up and management of campaigns, promotions and content across sites with support from the Content Coordinator, working cross-functionally to ensure full journey and touchpoints considered.
- Responsible for overseeing the timely launch of products and merchandising onsite, improving product discoverability.
- Work closely with the Paid Media and Lifecycle teams to plan and optimise customer journeys across BAU, campaigns and promotions. Deliver customised channel plans where needed.
- Collaborate with the UX team to plan and deliver site journeys for key campaigns and promotions, as well as activate site enhancements and AB tests.
- Work closely with the Digital Product Manager to fuel the digital roadmap, using data and tooling to identify opportunities to optimise user journeys, alongside the UX team.
- Lead the SEO strategy and relationship with agency and execution of recommendations to support both SEO and emerging GEO/AEO best practices.
- Regularly meet with Planning team to align on stock support for trading activations, as well as identify any stock risks.
- Manage the Digital Content Coordinator, supporting them to prioritise workload, upskilling them across tooling and best practice, and work towards their development goals.
Requirements
- Demonstrable experience in a similar ecommerce trading role.
- Experienced working for a DTC retailer or beauty brand desirable, with a customer-centric approach.
- Experience managing trade performance of owned channels, delivering growth globally.
- Approachable, collaborative and hands-on approach working cross-functionally; eager to roll up the sleeves and get deeply involved, as a team player.
- A strategic thinker who places the customer at the centre of all commercial decisions, confident in identifying revenue driving tactics (beyond discounting) and making them happen.
- Data-driven and comfortable deriving insights and proposing actions, with ability to independently analyse data while also working with BI teams. Can easily identify trends and risks, communicating and taking action as needed.
- Highly organised with the ability to prioritise heavy workloads in a matrix environment.
- An eye for detail, obsessed with planning and optimising at all levels of detail.
- Proactive and positive approach to problem solving, a solution finder.
- A self-starter who is confident in independently executing strategy.
- A leader who can engage with colleagues across departments to lead on and deliver common goals.
- A clear and engaging communicator, who cultivates great relationships with across teams to drive the customer experience and business performance.
- You enjoy and excel working in a fast-paced and ever-changing environment, as a team player.
Benefits
- Hybrid and flexible working, with core working hours.
- 25 days holiday (with Wellbeing Days, Early Finish Fridays and Summer Fridays).
- Welcome to Trinny London Starter Stack and swag.
- Your Beauty Wallet: £500 annual product allowance to explore and enjoy our full range.
- Company discount for yourself, your friends, and family.
- Vitality health scheme, EAP and Medicash (including dental, optical & audiological care).
- Annual personal training and development budget.
- Enhanced family friendly packages.
- Pension scheme.
- Cycle to work scheme.
- Office socials and celebrations.
- Rewards and Recognition Scheme for length of service.
Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Senior Ecommerce Manager in London employer: Trinny London
Contact Detail:
Trinny London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their ecommerce strategies and be ready to discuss how your experience aligns with their goals. Show them you mean business!
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how you can drive growth for their ecommerce platform. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Ecommerce Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Ecommerce Manager role. Highlight your experience in ecommerce trading and any specific achievements that align with the job description. We want to see how you can drive growth and improve performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share your passion for ecommerce and how your skills can help us achieve our goals. Remember, we love a good story!
Showcase Your Data Skills: Since this role is data-driven, make sure to highlight your analytical skills. Share examples of how you've used data to inform decisions and drive results in previous roles. We’re all about making informed choices here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Trinny London
✨Know Your Numbers
As a Senior Ecommerce Manager, you'll need to demonstrate your data-driven mindset. Brush up on key performance indicators (KPIs) relevant to ecommerce, such as conversion rates and average order value. Be ready to discuss how you've used data to drive growth in previous roles.
✨Showcase Your Strategic Thinking
Prepare examples of how you've identified commercial opportunities and risks in past positions. Think about specific strategies you've implemented that have led to increased sales or improved customer journeys. This will show your potential employer that you can think ahead and align trading focuses with business goals.
✨Collaboration is Key
This role requires a hands-on, collaborative approach. Be prepared to talk about how you've worked cross-functionally in the past. Share stories that highlight your ability to engage with different teams, like UX or Paid Media, to achieve common goals and enhance the customer experience.
✨Be Ready to Problem Solve
A proactive and positive approach to problem-solving is essential. Think of examples where you've faced challenges in ecommerce and how you tackled them. Highlight your ability to find solutions independently while also being a team player who can lead others through tough situations.