Regional Sales Manager - UK South in London

Location - Field based (to include areas around UK South, London, Midlands)

Are you ready to rethink your routine? We’re looking for an experienced Regional Sales Manager to drive sales, lead and oversee all sites within the designated area, including global locations. Reporting into the Head of Retail, and managing our Business Managers, you will ensure that your team consistently delivers a customer-first approach, meets business objectives, and achieves financial targets whilst keeping our people at the heart of everything we do. This role is field based and requires extensive travel to various locations including Midlands, London and our South regions.

Our Values: We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

Your daily to-dos might look like this:

• Sales & Operations: Oversee sales revenue for the designated area (responsibility of £5 million as part of 2027 fiscal year), ensuring teams meet targets and stay motivated. Expectation to exceed forecasts, and deliver year on year growth, ensuring our stores and departments are achieving their ATV, UPT, Conversion and Sales per hour KPI’s. Drive P&L success by optimising EBITDA through strategic financial planning, budget management, and cross-functional collaboration. Help to build and manage store stock file accuracy, minimising any losses within the stock loss targets. Deliver the Retail strategy objectives, taking ownership and accountability for their responsibilities within Retail. Maintain full compliance, ensuring teams adhere to the company processes and policies. Create commercial, visually inspiring, and effective operational environments for our customers and team members.
• Field & Operations: Support our Business Managers to deliver a ‘Customer First’ customer experience, consistently. Build strong relationships and partner with host stores maximise sales opportunities. Collaborate with all internal departments to ensure operational efficiency. Ensure teams have excellent product knowledge through execution of ongoing training in liaison with Retail Training Team. Work closely with Retail Operations to ensure our processes are up to date and the teams are working in alignment. Ensure the seamless planning, execution and ownership of new store openings within the covering region. Oversee effective scheduling and planning utilising relevant HRIS, with aim to consistently optimise productivity.
• Retail Strategy: Create business proposals to senior management on opportunities within Retail to drive the strategy and business objectives. Drive and analyse all store and department sales data performance (daily, weekly) to ensure delivery of targets. Maximise sales opportunities with promotional activations across the business, supporting marketing events across the Retail estate. Ensure all costs are successfully managed within the budget, maintaining profitability. Support Business Managers to deliver financial results, exceeding targets and to drive their teams to success. Communicate to store teams and peers, sharing key information of sales targets and KPI’s on a daily/weekly basis, and share successes across teams. Identify opportunities alongside Head of Retail within the covering area, to increase footfall and look at commercial activations that will drive revenue. Monitor competitor activities, assess their impact on sales and mitigate these impacts.
• People Management & Recruitment: Lead by example, embodying Trinny London’s values. Support, educate and develop Business Managers, conducting performance reviews, coaching and championing their development. Conduct regular face-to-face meetings with Business Managers on a weekly basis. Provide constructive feedback to the Business Managers after every store visit, using the desired tools to support and manage performance where necessary. Ensure succession planning is in place for covering regions in alignment with the People Team. Ensure compliance is met through recruitment, onboarding and probation in conjunction with the People Team. Responsible for recruitment of the covering region supporting Business Managers in partnership with the Talent team. Address underperformance and non-compliance in line with internal procedures in liaison with the People Team. Foster a sense of ‘togetherness’ and employee engagement across all teams and markets, ensuring everyone feels valued and supported. Lead, motivate and inspire teams as a role model.
• Brand Representation: Demonstrate and uphold Trinny London values and behaviours. Support Trinny London in delivering an inclusive culture. Act as an ambassador for Trinny London, promoting the brand positively.

These skills will help you go far in this role:

• Effective multi-site and distance management, with clear communication
• Strong interpersonal communication and organisational skills required
• Flexibility and adaptability to business changes
• Solution focused and resourceful
• Ability to delegate to ensure completion of tasks and effective use of time and resources
• Self-motivated, able to work independently, but also as part of a team
• Build relationships and influence where required to achieve the desired outcomes
• Experience scaling up policies and processes within Retail.
• Experience opening new sites, sales forecasting and budgeting.
• Technology fluent - with working knowledge across a broad suite of modern workplace tools including Microsoft Office, Google Workspace (Docs, Drive), Slack and/or Teams
• AI advocate - a genuine curiosity for how artificial intelligence can enhance the way you work. Always exploring, learning and finding new ways to leverage AI tools in your everyday.

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages to support birthing & non-birthing parents
• Pension scheme
• Workplace nursery scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities: We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.