Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily operations in our vibrant Leeds store.
- Company: Join Trinny London, one of Europe’s fastest-growing beauty brands.
- Benefits: Enjoy a 50% discount, competitive commission, and fun team celebrations.
- Why this job: Be part of a mission to empower customers with innovative beauty products.
- Qualifications: Experience leading teams in retail, passion for makeup, and strong communication skills.
- Other info: Embrace diversity and inclusivity in a supportive and collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Role - Business Manager - MAT cover - 12 months
Location - Leeds
Hours - 40 hours
Are you ready to rethink your routine? We are looking for a Business Manager to join our sparkling Leeds team. This role will report into the Regional Sales Manager and be responsible for the day to day running of our Leeds store. A Trinny London Artist is the true heart of where everything happens. You will be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You will do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you are talking to.
Welcome to Trinny London. Here at Trinny London, we are changing the face of makeup and demystifying skincare, and we are only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we are proud to be one of Europe’s fastest-growing beauty brands. We are generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role
Your daily to-dos might look like this:
- Lead your team from the front by achieving your own targets
- Improving your product knowledge and remaining up to date with beauty trends
- Conducting appointments and elevating your artistry
- Always demonstrating a customer-centric approach
- Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business
- Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system
- Oversee the execution of inventory checks, stock counts and visual merchandising
- Accurately follow health and safety procedures
- Utilise retail management and team meetings to feedback on your counter's performance
- Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary
- Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources
- Conduct weekly 121s and monthly reviews, championing your team's ambitions to progress
- Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary
Requirements
The essential skills and experience required to succeed in this role are:
- Experience leading a team (minimum of 5 people), ideally within the luxury sector
- Passionate for makeup and skincare
- Proven experience leading a team to success within the retail industry
- Adaptable and confident with an ever-changing environment
- Positive and can-do attitude
- Strong communication and mathematical skills
- Comfortable working towards and exceeding KPIs
- Punctual and organised
We always love to hear from anybody interested in the Trinny London team. Although we are looking for the essential skills listed above for this role, we are always keen to hear from ambitious individuals looking for their next challenge.
Benefits
We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
- Competitive commission structure
- T-Parties = summer and festive celebrations
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Counter Manager in Leeds employer: Trinny London
Contact Detail:
Trinny London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research Trinny London’s products, values, and culture. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience leading teams and how you can bring that passion for makeup and skincare to the role. Make it personal and relatable – they want to see the real you!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re proactive and keen to learn!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Trinny London family!
We think you need these skills to ace Counter Manager in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for makeup and skincare shine through! We want to see how excited you are about the beauty industry and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your experience leading a team, especially in the luxury retail sector. We love seeing how you've motivated others and achieved targets, so don’t hold back on those success stories!
Be Personable: Remember, we’re all about people! Use your application to showcase your strong communication skills and customer-centric approach. Let us know how you connect with customers and create memorable experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity with Trinny London!
How to prepare for a job interview at Trinny London
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Trinny London's product range. Familiarise yourself with their makeup and skincare lines, and be ready to discuss how they can benefit customers. This shows your passion for the brand and your commitment to helping others.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and achieved targets together. Highlight your ability to adapt your leadership style to different situations.
✨Emphasise Customer-Centricity
Trinny London values a customer-centric approach, so be ready to share experiences where you went above and beyond for customers. Discuss how you would create an inviting atmosphere at the counter and ensure every customer leaves feeling valued and informed.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to address underperformance or manage inventory issues. Practising these responses will help you demonstrate your readiness for the dynamic retail environment.
