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For Companies At a Glance
- Tasks: Lead our digital strategy and enhance the online shopping experience.
- Company: Join Trinny London, one of Europe's fastest-growing beauty brands since 2017.
- Benefits: Enjoy hybrid working, 25 days holiday, and a vibrant team culture with social events.
- Why this job: Make a real impact in ecommerce while collaborating with a passionate team.
- Qualifications: Experience in global ecommerce with strong analytical and leadership skills required.
- Other info: We celebrate diversity and inclusivity, welcoming unique perspectives and ideas.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to rethink your routine? We are looking for a strategic, innovative, and results-driven Head of Ecommerce to lead our in-house Digital team. Trinny London is achieving significant growth online, and there is more to come - reporting to the Digital Director, you will be responsible for delivering a world-class personalised site experience together with market-leading trading performance across our global sites. This is an exciting opportunity for an experienced ecommerce leader to have great impact through a high-performing platform and team, driving the ecommerce and digital strategy.
Welcome to Trinny London! Here at Trinny London, we are changing the face of makeup and demystifying skincare, and we are only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we are proud to be one of Europe’s fastest-growing beauty brands. We are generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Our Values
- We bring fearless passion.
- We act with smart intent.
- We all wear yellow.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role
Your daily to-dos might look like this:
- Lead the global digital strategy, ensuring trinnylondon.com delivers world-class performance.
- Develop the next phase of our personalisation strategy, using data and tools to optimise the journeys in collaboration with UX and Tech.
- Own global weekly trading for direct digital business aligned to business goals, identifying and reacting to commercial opportunities and risks looking ahead.
- Lead the team owning content management, merchandising, CRO, SEO and digital products, championing best practice and an innovative approach, with test and learn embedded.
- Partner with UX / UI and Tech to deliver best-in-class digital performance.
Requirements
These skills will help you go far in this role:
- You will be an experienced global ecommerce retailer, with strategic mindset and commercial acumen, confident in identifying revenue-driving tactics (beyond discounting) and making them happen.
- Highly commercial with strong analytical skills, a deep understanding of customer behaviour and the ability to manage a substantial P&L, you will lead demand forecasting, budget allocation and revenue optimisation aligned with overall business objectives.
- A clear and engaging communicator, who cultivates great relationships and inspires a team to drive world-class customer experience and business performance.
Benefits
Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
- Hybrid and flexible working, with core working hours.
- 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays).
- Welcome to Trinny London Starter Stack and swag.
- Company discount for yourself, your friends, and family.
- Vitality health scheme, EAP and Medicash (including dental, optical & audiological care).
- An annual personal training and development budget.
- Enhanced family-friendly packages.
- Pension scheme.
- Cycle to work scheme.
- T-Parties = many office socials as well as summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).
Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We are committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Head of Ecommerce employer: Trinny London
Contact Detail:
Trinny London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce
✨Tip Number 1
Familiarise yourself with Trinny London's brand values and mission. Understanding their fearless passion, smart intent, and collaborative spirit will help you align your approach during interviews and discussions, showcasing that you're a perfect cultural fit.
✨Tip Number 2
Research the latest trends in ecommerce and digital marketing, particularly in the beauty industry. Being able to discuss innovative strategies and how they can be applied to enhance Trinny London's online presence will demonstrate your expertise and forward-thinking mindset.
✨Tip Number 3
Prepare to share specific examples of how you've successfully led ecommerce teams and driven growth in previous roles. Highlighting your analytical skills and ability to manage P&L will show that you have the commercial acumen needed for this position.
✨Tip Number 4
Network with current or former employees of Trinny London on platforms like LinkedIn. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach and make a lasting impression.
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Trinny London's values and culture. Highlight how your personal values align with their core principles of fearless passion, smart intent, and collaboration in your application.
Tailor Your CV: Make sure your CV reflects your experience in ecommerce leadership. Emphasise your strategic mindset, commercial acumen, and any relevant achievements that demonstrate your ability to drive revenue and optimise customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss specific examples from your past that showcase your skills in leading digital strategies and managing P&L, as well as your approach to fostering team collaboration.
Showcase Analytical Skills: Since the role requires strong analytical skills, consider including a section in your application that outlines your experience with data-driven decision-making. Mention any tools or methodologies you have used to analyse customer behaviour and improve ecommerce performance.
How to prepare for a job interview at Trinny London
✨Understand the Brand
Before your interview, make sure you thoroughly research Trinny London. Understand their products, values, and recent achievements. This will help you align your answers with their mission and demonstrate your genuine interest in the brand.
✨Showcase Your Strategic Mindset
As a Head of Ecommerce, you'll need to exhibit a strong strategic mindset. Prepare examples of how you've successfully developed and implemented ecommerce strategies in the past, focusing on results and how they align with business goals.
✨Highlight Analytical Skills
Be ready to discuss your analytical skills and how you've used data to drive decisions in previous roles. Prepare to share specific instances where your insights led to improved performance or revenue growth.
✨Emphasise Team Leadership
Trinny London values collaboration and team spirit. Be prepared to talk about your leadership style and how you've inspired and motivated teams in the past. Share examples of how you've fostered a positive team culture and achieved collective goals.
