Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers with expert skincare knowledge and deliver exceptional service.
- Company: Join Trinny London, one of Europe’s fastest-growing beauty brands since 2017.
- Benefits: Enjoy a 50% discount, competitive commission, and fun team celebrations.
- Why this job: Be part of a passionate team that values collaboration and personal growth.
- Qualifications: Skincare enthusiasts with strong communication and sales skills are encouraged to apply.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands.
Our Values: We live by three core values: we bring fearless passion, we act with smart intent, and we all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role: As a brand representative, you will maintain a professional appearance and provide positive, approachable interactions with customers and colleagues. Your role focuses on delivering exceptional customer service and retail excellence by leveraging expert skincare product knowledge and your experience handling smooth operations.
- Have advanced techniques, including skin analysis, face massage, and skincare application, with the confidence to cater to diverse customer needs.
- Have a comprehensive understanding of our skincare products, ingredients, and their effects on different skin types.
- Conduct personalized appointments utilizing Match2Me, building relationships, and bringing the Trinny London journey to life by proactively addressing customer requirements and engaging with them throughout their experience.
- Deliver masterclasses demonstrating skincare trends, practices, and applications.
- Seek sales opportunities by engaging with customers on the shop floor, during appointments, and at masterclasses.
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products through cross-selling and upselling, both individually and with your team.
- Ensure the skincare section is well-organized, clean, visually appealing, and sanitized to meet health and safety standards.
- Implement and maintain attractive displays to highlight featured products and promotions.
- Collaborate with team members to achieve retail goals, support colleagues, and share your expertise in makeup.
- Work with the education and training team to continually offer top skincare advice and services to customers and team members.
- Conduct coaching sessions on skincare, ingredients, benefits, concern analysis, and routine building, in line with training.
- Participate in training for new skincare product rollouts.
- Identify skill gaps and communicate with the training team and management to support team development.
- Adhere to company policies and procedures, ensuring compliance.
- Maintain punctuality, reliability, and embody Trinny London’s values.
About You: Highly skilled skincare enthusiast, KPI and results-driven, confident and engaging, exceptional selling skills, excellent communicator, collaborator, and team player, passionate about skincare and customer service excellence, enthusiastic about sharing knowledge and supporting colleagues, able to identify key performance behaviours and competencies within the team, strong prioritization and organizational skills.
We welcome anyone interested in Trinny London! While relevant skills are useful, we’re always eager to hear from ambitious individuals seeking their next challenge.
Our benefits include:
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and friends/family (40%) after probation
- Competitive commission structure
- Summer and festive celebrations (T-Parties)
- Rewards and Recognition Scheme for service milestones
Equal Opportunities: We celebrate diversity and champion inclusivity, giving everyone a chance to be their best. We are committed to equality and welcome applicants from all backgrounds, perspectives, ideas, and experiences.
Flagship Skincare Specialist employer: Trinny London
Contact Detail:
Trinny London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Skincare Specialist
✨Tip Number 1
Familiarise yourself with Trinny London's product range and their unique selling points. Understanding the ingredients and benefits of each product will help you engage customers effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your skincare consultation skills by conducting mock appointments with friends or family. This will help you build confidence in performing skin analyses and recommending tailored skincare routines, which is crucial for the Skincare Specialist role.
✨Tip Number 3
Showcase your passion for skincare by staying updated on the latest trends and techniques. Attend workshops or follow industry leaders on social media to gather insights that you can share during masterclasses and customer interactions.
✨Tip Number 4
Emphasise your teamwork and collaboration skills in conversations with the hiring team. Trinny London values a supportive environment, so sharing examples of how you've worked well with others to achieve goals will resonate positively.
We think you need these skills to ace Flagship Skincare Specialist
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Trinny London's mission, values, and product range. This will help you tailor your application to reflect your alignment with their ethos and demonstrate your passion for skincare.
Highlight Relevant Experience: Emphasise any previous experience in skincare or beauty retail. Include specific examples of how you've engaged with customers, conducted skin analyses, or delivered exceptional service to showcase your suitability for the role.
Showcase Your Skills: Detail your skincare knowledge, including familiarity with ingredients and their effects on different skin types. Mention any advanced techniques you possess, such as face massage or skincare application, to stand out as a candidate.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the brand. Use this opportunity to convey your understanding of Trinny London’s values and how you can contribute to their growth and success.
How to prepare for a job interview at Trinny London
✨Know Your Skincare Products
Familiarise yourself with Trinny London's skincare range, including ingredients and their benefits. Be prepared to discuss how different products cater to various skin types, as this will showcase your expertise and passion for skincare.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to build relationships and provide personalised service, as this aligns with the company's focus on exceptional customer experiences.
✨Showcase Your Selling Techniques
Be ready to discuss your experience with upselling and cross-selling. Share specific instances where you met or exceeded sales targets, as this will demonstrate your KPI-driven mindset and selling skills.
✨Embody the Company Values
Research Trinny London's core values and think about how you can embody them during the interview. Show your enthusiasm for collaboration, passion, and commitment to going the extra mile, as these traits are essential for success in the role.
