At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and elevate customer experiences with beauty products.
- Company: Join Trinny London, a vibrant brand focused on inclusivity and empowerment.
- Benefits: Enjoy competitive pay, generous discounts, and fun team celebrations.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact in the beauty industry while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for makeup and skincare.
The predicted salary is between 30000 - 40000 € per year.
Location - Voisins, Jersey
Hours - Full Time
Salary - from £14.40 per hour, plus market leading commission
Are you ready to rethink your routine? We’re looking for a Team Leader to join our sparkling Jersey counter located in Voisins. This role will report into the Counter Manager and be responsible for the day to day running of our Jersey counter. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best everyday using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
The Role
- Lead your team from the front by:
- Achieving your own targets
- Improving your product knowledge and remaining up to date with beauty trends
- Conducting appointments and elevating your artistry
- Always demonstrating a customer-centric approach
- Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business
- Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system
- Oversee the execution of inventory checks, stock counts and visual merchandising
- Accurately follow health and safety procedures
- Utilise retail management and team meetings to feedback on your counter’s performance
- Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary
- Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources
- Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress
- Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary
Essential skills and experience
- Experience leading a team, ideally within the luxury sector
- Passionate for makeup and skincare
- Proven experience leading a team to success within the retail industry
- Adaptable and confident with an ever-changing environment
- Positive and can-do attitude
- Strong communication and mathematical skills
- Comfortable working towards and exceeding KPIs
- Punctual and organised
Benefits
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
- Competitive commission structure
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Team Leader employer: Trinny London Limited.
Trinny London is an exceptional employer, offering a vibrant work culture in the picturesque location of Voisins, Jersey. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside competitive benefits such as generous discounts and a rewarding commission structure. Join us to be part of a diverse team that celebrates individuality and empowers each member to thrive in their artistry and career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Trinny London and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or tackled challenges. Be ready to share these stories during your interview to demonstrate your capability as a Team Leader.
✨Tip Number 3
Show off your passion for beauty! Make sure to highlight your knowledge of makeup and skincare trends. Bring along any personal projects or experiences that showcase your artistry skills – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for makeup and skincare shine through! We want to see how passionate you are about the beauty industry and how that passion can translate into leading a team.
Tailor Your Experience:Make sure to highlight your experience in leading teams, especially in the luxury retail sector. We’re looking for someone who can adapt their style to suit different customers, so share examples of how you've done this in the past!
Be Customer-Centric:Remember, our mission is all about empowering customers. In your application, emphasise your customer-centric approach and how you’ve gone above and beyond to meet their needs. This will show us you’re the right fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Trinny London Limited.
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Trinny London’s product range. Familiarise yourself with the key ingredients, benefits, and how they can help customers. This will not only show your passion for the brand but also demonstrate your ability to engage with customers effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to achieve targets. Highlighting your experience in managing performance and conducting reviews will resonate well with the interviewers.
✨Emphasise Your Customer-Centric Approach
Be ready to discuss how you prioritise customer satisfaction in your work. Share stories that illustrate your ability to adapt your communication style to meet different customer needs. This aligns perfectly with the role's focus on providing tools for customers to feel their best.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as underperformance within your team or managing inventory checks. Practising these scenarios beforehand will help you articulate your thought process and decision-making skills clearly during the interview.