At a Glance
- Tasks: Provide exceptional customer service and personalised beauty consultations.
- Company: Join the vibrant team at John Lewis & Partners in Oxford.
- Benefits: Enjoy a competitive salary, generous discounts, and fun team celebrations.
- Other info: Flexible hours with opportunities for growth in a diverse and inclusive environment.
- Why this job: Unleash your creativity while helping customers look and feel their best.
- Qualifications: Retail experience in beauty, a passion for makeup, and a positive attitude.
The predicted salary is between 13 - 13 € per hour.
Location: Oxford, John Lewis & Partners - 101, The Westgate, Queen St, Oxford OX1 1PB
Hours: 32 hours - Part Time
Salary: from £13.12 - £13.48 per hour + competitive commission structure
The Role:
- Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale.
- Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible.
- Demonstrate and recommend products to achieve desired looks and address individual concerns.
- Conduct pre-booked customer make-up appointments.
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products.
- Upsell and cross-sell related beauty and skincare items to maximise sales opportunities.
- Collaborate with the team to achieve overall sales goals.
- Ensure the makeup section is well-organised, clean, and visually appealing.
- Implement and maintain attractive displays to highlight featured products and promotions.
- Keep makeup tools and workstations clean and sanitised to meet health and safety standards.
Skills & Qualifications:
- Experience in a retail position, ideally within beauty or cosmetics.
- Passionate for makeup and skincare.
- Experience with customer relationship management and data capture targets.
- Adaptable and confident with an ever-changing, fast-paced and high-pressured environment.
- Positive and can-do attitude.
- Comfortable and motivated by working towards and exceeding targets and KPIs.
- Punctual and flexible to work retail hours, including bank holidays and weekends.
- Personable with a customer-centric mindset.
Benefits:
- Welcome Trinny London Starter Stack.
- Company discount for yourself (50%) and your friends and family (40%) after probation.
- Competitive commission structure.
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).
Equal Opportunities:
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Makeup Artist - Part Time in Oxford employer: Trinny London Limited.
At John Lewis & Partners in Oxford, we pride ourselves on being an exceptional employer that values diversity and inclusivity. Our part-time Makeup Artists enjoy a vibrant work culture, competitive pay, and generous employee discounts, alongside opportunities for personal growth and development through our Rewards and Recognition Scheme. Join us to be part of a supportive team that celebrates creativity and customer service excellence in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist - Part Time in Oxford
✨Tip Number 1
Get to know the brand! Before your interview, dive into John Lewis & Partners and their beauty offerings. Understanding their products and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate greeting customers and offering personalised consultations. This will help you feel more confident when it comes to showcasing your skills during the interview.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your best makeup looks or even a few before-and-after photos. This visual evidence of your talent can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Makeup Artist - Part Time in Oxford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for makeup and skincare shine through! We want to see how passionate you are about beauty and helping customers find their perfect look.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail and customer service. We’re looking for those who can connect with customers and provide that personalised touch!
Be Personable:Use a friendly tone in your application. We value a positive attitude and a customer-centric mindset, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Trinny London Limited.
✨Know Your Products
Familiarise yourself with the makeup and skincare products that John Lewis & Partners offers. Be ready to discuss your favourite products and how they can meet customer needs. This shows your passion for beauty and helps you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs, as this is crucial for a Makeup Artist position. Highlight your ability to create a personalised experience for clients.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've met or exceeded sales targets in the past. Share specific strategies you used to upsell or cross-sell products. This will show your potential employer that you're not just passionate about makeup, but also driven to achieve results.
✨Embrace the Team Spirit
Since collaboration is key in achieving sales goals, think of examples where you've worked well in a team. Discuss how you can contribute to a positive team environment and support your colleagues, which is essential in a fast-paced retail setting.
