Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily operations in a vibrant beauty counter.
- Company: Join Trinny London, one of Europe’s fastest-growing beauty brands.
- Benefits: Enjoy a 50% discount, competitive commission, and fun team celebrations.
- Why this job: Be part of a mission to empower customers with innovative beauty products.
- Qualifications: Experience in team leadership and a passion for makeup and skincare.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location - Milton Keynes
Hours - Full Time
Are you ready to rethink your routine? We’re looking for a Counter Manager to join our sparkling Milton Keynes team. This role will report into the Area Manager and be responsible for the day to day running of our Milton Keynes store. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award‑winning skincare. You’ll do this by combining your next‑level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest‑growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
- Lead your team from the front by:
- Achieving your own targets
- Improving your product knowledge and remaining up to date with beauty trends
- Conducting appointments and elevating your artistry
- Always demonstrating a customer‑centric approach
- Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth‑running of your business
- Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system
- Oversee the execution of inventory checks, stock counts and visual merchandising
- Accurately follow health and safety procedures
- Utilise retail management and team meetings to feedback on your counter’s performance
- Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary
- Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources
- Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress
- Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary
The essential skills and experience required to succeed in this role are:
- Experience leading a team, ideally within the luxury sector
- Passionate for makeup and skincare
- Proven experience leading a team to success within the retail industry
- Adaptable and confident with an ever‑changing environment
- Positive and can‑do attitude
- Strong communication and mathematical skills
- Comfortable working towards and exceeding KPIs
- Punctual and organised
We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge. We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
- Competitive commission structure
- T‑Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Counter Manager in Milton Keynes employer: Trinny London Limited.
Contact Detail:
Trinny London Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Trinny London's mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Show off your artistry skills! Bring a portfolio or examples of your work to demonstrate your makeup and skincare knowledge. This is your chance to shine and prove you can embody the Trinny London ethos.
✨Tip Number 3
Be ready to chat about your leadership style! Since you'll be managing a team, think about how you've motivated others in the past. Share specific examples of how you've helped your team achieve targets and improve their skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Trinny London family. Let’s get you on board!
We think you need these skills to ace Counter Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for makeup and skincare shine through! Share your experiences and how they align with Trinny London's mission to empower customers. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight your leadership experience in the retail sector. Mention specific achievements that demonstrate your ability to lead a team and meet targets, as this is key for us.
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Let us know what makes you unique and how you can contribute to our vibrant team culture at Trinny London.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Trinny London Limited.
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Trinny London's product range. Familiarise yourself with their makeup and skincare lines, and be ready to discuss how they can benefit customers. This shows your passion for the brand and your commitment to helping others.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Highlight your ability to adapt your leadership style to different situations and team members.
✨Demonstrate Customer-Centric Thinking
Trinny London values a customer-centric approach. Think of specific instances where you’ve gone above and beyond for a customer or improved their experience. Be ready to discuss how you would embody this philosophy in your role as Counter Manager.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Practice responses to potential challenges you might face in the role, such as managing underperformance or handling inventory issues. This will help you demonstrate your readiness for the fast-paced retail environment.
