At a Glance
- Tasks: Create stunning looks and provide personalised beauty consultations to customers.
- Company: Join the vibrant team at Trinny London in Oxford Circus.
- Benefits: Enjoy 28 days holiday, generous discounts, and a competitive commission structure.
- Other info: Celebrate diversity and inclusivity while enjoying fun team events and recognition rewards.
- Why this job: Be part of a fast-growing beauty brand that empowers customers to express themselves.
- Qualifications: Passion for makeup, customer service skills, and adaptability in a dynamic environment.
The predicted salary is between 27954 - 34166 £ per year.
Location: Oxford Circus, John Lewis
Hours: Full Time - 37.5 Hours
Salary: £13.53 - £14.04
Are you ready to rethink your routine? We’re looking for a Makeup Artist to join our sparkling Oxford Circus counter within John Lewis. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
- Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale
- Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible
- Demonstrate and recommend products to achieve desired looks and address individual concerns
- Conduct pre-booked customer make-up appointments
- Meet and exceed sales targets by actively promoting and selling makeup and skincare products
- Upsell and cross-sell related beauty and skincare items to maximise sales opportunities
- Collaborate with the team to achieve overall sales goals
- Ensure the makeup section is well-organised, clean, and visually appealing
- Implement and maintain attractive displays to highlight featured products and promotions
- Keep makeup tools and workstations clean and sanitised to meet health and safety standards
These skills will help you go far in this role:
- Passionate about makeup and skincare
- Experience with customer relationship management and data capture targets
- Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
- Positive and can-do attitude
- Comfortable and motivated by working towards and exceeding targets and KPIs
- Punctual and flexible to work retail hours, including bank holidays and weekends
- Personable with a customer-centric mindset
We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
- 28 days holiday inclusive of bank holidays (pro-rata)
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
- Competitive commission structure
- Pension Scheme
- Enhanced family friendly packages
- Bookado (activity membership service)
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be authentically themselves in the workplace. At Trinny London we want our brand to represent our community and customer. While we particularly champion and encourage applications from our vibrant 40+ community, we welcome applicants of all ages, backgrounds, and experiences—ensuring an inclusive, age-diverse workplace where everyone feels celebrated and valued.
Makeup Artist - Full Time - 37.5 Hours employer: Trinny London Limited.
Trinny London Limited. is an exceptional employer, offering a vibrant work culture in the heart of Chelsea, where creativity and passion for beauty thrive. As a Makeup Artist, you will benefit from competitive commissions, comprehensive employee benefits, and ample opportunities for personal and professional growth within a fast-growing brand that values your expertise and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist - Full Time - 37.5 Hours
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Trinny London Limited., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Trinny London Limited.!
We think you need these skills to ace Makeup Artist - Full Time - 37.5 Hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Trinny London Limited., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Trinny London Limited. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Trinny London Limited. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Trinny London Limited.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
