At a Glance
- Tasks: Lead a dynamic team and manage daily operations in our vibrant Leeds store.
- Company: Join Trinny London, one of Europe’s fastest-growing beauty brands.
- Benefits: Enjoy a 50% discount, competitive commission, and fun team celebrations.
- Why this job: Be part of a mission to empower customers with innovative beauty products.
- Qualifications: Experience leading a team in retail, passion for makeup, and strong communication skills.
- Other info: We celebrate diversity and inclusivity, welcoming all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
Role: Business Manager - MAT cover - 12 months
Location: Leeds
Hours: 40 hours
Are you ready to rethink your routine? We’re looking for a Business Manager to join our sparkling Leeds team. This role will report into the Regional Sales Manager and be responsible for the day-to-day running of our Leeds store.
A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands.
The Role:
- Lead your team from the front by achieving your own targets.
- Improving your product knowledge and remaining up to date with beauty trends.
- Conducting appointments and elevating your artistry.
- Always demonstrating a customer-centric approach.
- Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business.
- Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system.
- Oversee the execution of inventory checks, stock counts and visual merchandising.
- Accurately follow health and safety procedures.
- Utilise retail management and team meetings to feedback on your counter’s performance.
- Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance.
- Motivate your team to continually strive to improve their artistry, product knowledge and performance.
- Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress.
- Independently address any performance, attendance or conduct issues in line with Trinny London expectations.
The essential skills and experience required to succeed in this role are:
- Experience leading a team (minimum of 5 people), ideally within the luxury sector.
- Passionate for makeup and skincare.
- Proven experience leading a team to success within the retail industry.
- Adaptable and confident with an ever-changing environment.
- Positive and can-do attitude.
- Strong communication and mathematical skills.
- Comfortable working towards and exceeding KPIs.
- Punctual and organised.
We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge.
We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
- Welcome Trinny London Starter Stack.
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation.
- Competitive commission structure.
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave).
Equal Opportunities:
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Counter Manager - Leeds - MAT cover 12 months employer: Trinny London Limited.
Contact Detail:
Trinny London Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager - Leeds - MAT cover 12 months
✨Tip Number 1
Get to know the company inside out! Research Trinny London’s products, values, and recent news. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your leadership skills and experience in the luxury retail sector. Be ready to share specific examples of how you've motivated a team or exceeded targets in the past.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by asking about team dynamics, training opportunities, or how success is measured at Trinny London. It’ll help you gauge if it’s the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Trinny London family. Let’s get you that dream job!
We think you need these skills to ace Counter Manager - Leeds - MAT cover 12 months
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for makeup and skincare shine through! We want to see how excited you are about the beauty industry and how you can bring that energy to our Leeds team.
Tailor Your Experience: Make sure to highlight your experience leading a team, especially in the luxury retail sector. We’re looking for someone who can motivate and inspire others, so share specific examples of how you've done this in the past.
Be Customer-Centric: Remember, we’re all about giving our customers the tools they need to be their best. In your application, emphasise your customer-centric approach and how you’ve gone the extra mile to enhance customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our fabulous team!
How to prepare for a job interview at Trinny London Limited.
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Trinny London’s product range. Familiarise yourself with the key ingredients, benefits, and how they stand out in the beauty market. This will not only show your passion for makeup and skincare but also demonstrate your commitment to providing customers with the best tools.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you motivated your team or improved performance. Highlighting your ability to adapt and thrive in a fast-paced environment will resonate well with the interviewers.
✨Emphasise Customer-Centric Approach
Trinny London values a customer-centric approach, so be ready to share how you've gone above and beyond for customers in the past. Discuss any strategies you've implemented to enhance customer experience and how you plan to embody this philosophy in your role.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Trinny London is the right fit for you.