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- Tasks: Provide IT support to staff and students across multiple academies.
- Company: Join a vibrant and rapidly growing multi-academy trust in Leeds.
- Benefits: Enjoy 27 days holiday, health benefits, and career development opportunities.
- Why this job: Make a real difference in education by optimising IT resources for students and staff.
- Qualifications: Driving licence, tech-savvy, and experience with IT systems required.
- Other info: Dynamic role with travel between sites and a commitment to safeguarding children.
The predicted salary is between 25000 - 30000 £ per year.
Trinity Multi-Academy Trust is a forward thinking, vibrant and rapidly growing trust and our people are key to our continued growth and success. The trust currently comprises of 11 academies, including secondary, primary and further education. We are also home to White Rose Education, West Yorkshire Maths Hub and Trinity Institute of Education, with plans to grow further in the future. This is an exciting time to join our trust.
We are seeking an IT User Support Technician to join our central IT Team. Based in Leeds you will be providing practical support to staff and students, across a range of systems and hardware ensuring that the educational needs of students are met. You will support all users in best practice utilisation of IT resources to fulfil their roles. This role may require you to travel between sites to support other schools within the trust, so a full driving licence and use of a vehicle for work purposes is essential. Mileage expenses will be paid.
What we need:
- Driving licence and own transport
- Basic numeracy and literacy skills
- Proficient use of technology (PC, internet, MS Office packages)
- Experience of working with IT systems, in a paid or work experience role
- Excellent working knowledge of ICT hardware use and repair
What we offer:
- Development opportunities and career progression
- A range of benefits including 27 days holiday (plus bank holidays) which increase with service, reduced cost health scheme and access to the West Yorkshire Pension Fund
As this is a trust role, the successful candidate will work across the trust as required but will be predominantly based in Leeds. You must be fully committed to optimising the opportunities that are available to children and young people.
Trinity Multi-Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are made subject to an enhanced DBS check. We are an equal opportunities employer and want our staff profile to reflect the community we serve.
IT User Support Technician in Leeds employer: TrinityMAT
Contact Detail:
TrinityMAT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT User Support Technician in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Trinity Multi-Academy Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues or explain tech concepts to non-techy staff. We want you to shine and show off your skills!
✨Tip Number 3
Show your passion for education! When you talk about your experience, link it back to how you can help students and staff thrive with technology. We love candidates who are committed to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Trinity Multi-Academy Trust.
We think you need these skills to ace IT User Support Technician in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT User Support Technician role. Highlight your experience with IT systems and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Trinity Multi-Academy Trust and how your skills can help us support our staff and students. Keep it engaging and personal!
Show Off Your Tech Skills: We want to see your proficiency with technology, so don’t hold back! Mention specific software or hardware you’ve worked with, and any troubleshooting experiences you've had. This will give us confidence in your abilities.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s straightforward and ensures we receive all your details correctly. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at TrinityMAT
✨Know Your Tech
Make sure you brush up on your knowledge of common IT systems and hardware. Familiarise yourself with the tools and software mentioned in the job description, like MS Office packages. Being able to discuss your experience with these technologies will show that you're ready to hit the ground running.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you provided support to users or resolved technical problems. This will demonstrate your ability to think on your feet and provide practical solutions, which is crucial for this role.
✨Understand the Trust's Mission
Take some time to research Trinity Multi-Academy Trust and its values. Understanding their commitment to optimising opportunities for children and young people will help you align your answers with their mission during the interview. It shows that you’re not just looking for any job, but that you genuinely care about their goals.
✨Be Ready to Discuss Travel
Since the role requires travelling between sites, be prepared to talk about your driving experience and how you plan to manage travel logistics. Mentioning your full driving licence and willingness to use your vehicle for work will reassure them that you’re ready for the demands of the job.