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For Companies At a Glance
- Tasks: Support various teams with admin tasks, MI production, and business processing.
- Company: Join a dynamic organisation focused on operational excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of learning opportunities.
- Why this job: Be part of a team that drives continuous improvement and innovation.
- Qualifications: Strong organisational skills and ability to collaborate effectively.
The predicted salary is between 30000 - 40000 £ per year.
As the Service Delivery Management Executive, you will report directly to the Operations Service Management Manager and support the Service Management, Third Party Provider Support Team, Operations Risk Event Management Team and Business Support Team with administrative tasks, MI production and business processing responsibilities.
Key Responsibilities
- Support the Service Management Team
- Maintain team materials such as Teams Channels, procedures, Fresh Intranet site and presentation documentation.
- Create communications for relevant departments and key stakeholders regarding business updates, enhancements and service‑related issues.
- Assist with production of MI and related tasks for the risk event team across all COO teams.
- Process reporting requests for third‑party provider valuations, statements and transactions.
- Process payment requests for third‑party providers.
- Manage inbox and support everyday team needs.
- Review and triage operational risk events, ensuring sufficient detail for each event.
- Collaborate on root‑cause analysis, remediation, incidents and escalations.
- Ensure accurate JIRA reporting and assist with monthly reporting.
- Assist with OpEx administration: Fresh Intranet maintenance, Simply Better Award nominations, newsletters.
- Support OpEx meetings and documentation: process mapping, waste walks, root‑cause analysis diagrams.
- Collect data and MI related to OpEx activities.
- Interact regularly with Front Office, Operations and other stakeholders.
Regulatory Responsibilities
Operations Administrator employer: TrinityBridge
Contact Detail:
TrinityBridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Networking is key! Reach out to people in the industry, especially those who work in operations or service management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your skills can support their teams. We want you to shine when you get that chance!
✨Tip Number 3
Practice common interview questions related to operations administration. Think about scenarios where you've supported teams or improved processes. We all love a good story that showcases your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates like you to join our team.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight relevant experience and skills that match the job description, like your ability to manage team materials and support various teams.
Showcase Your Communication Skills: Since you'll be creating communications for different departments, it's crucial to showcase your communication skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Your Organisational Skills: As an Operations Administrator, organisation is key! Make sure to mention any experience you have with managing inboxes, processing requests, or supporting teams with administrative tasks. We love a well-organised candidate!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining the StudySmarter team!
How to prepare for a job interview at TrinityBridge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as supporting the Service Management Team and processing reporting requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Examples of Your Work
Think of specific examples from your past experiences that demonstrate your skills in administration, communication, and collaboration. For instance, if you've managed team materials or supported continuous improvement initiatives before, be ready to discuss these situations and the impact you made. This will give the interviewer a clear picture of what you can bring to their team.
✨Showcase Your Organisational Skills
As an Operations Administrator, you'll need to juggle multiple tasks. During the interview, highlight your organisational skills by discussing how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to stay organised, especially if they relate to managing inboxes or supporting teams.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team's current projects, how they measure success in the role, or what challenges they face. This not only demonstrates your enthusiasm but also gives you valuable insights into the company culture.