TrinityBridge is seeking a Service Desk Technician based in Birmingham to provide 1st/2nd line technical support for IT services. You will handle requests, diagnose issues, and coordinate with desktop and infrastructure teams across locations to ensure timely resolution.
The role emphasizes customer service, compliance with FCA-style governance, and ongoing collaboration with business support teams. Training will be provided for coverage across IT Services.
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IT Service Desk Technician - Elevate End-User Support in Birmingham employer: TrinityBridge
At TrinityBridge, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and promotes employee growth. Located in Northwich, our team enjoys flexible working options, a strong sense of community, and a commitment to sustainability, ensuring that every employee can thrive both personally and professionally while contributing to meaningful client relationships.