Application Support Engineer – FinTech & Cloud

Application Support Engineer – FinTech & Cloud

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
TrinityBridge

At a Glance

  • Tasks: Support and resolve issues in FinTech applications while collaborating with various teams.
  • Company: TrinityBridge, a dynamic player in the FinTech and Cloud space.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Great career advancement potential in a collaborative team.
  • Why this job: Join a fast-paced environment and make a real difference in financial technology.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 35000 - 45000 Β£ per year.

TrinityBridge is seeking an IT Production Support Analyst to work closely with Private Client Fund Managers, Investment Support, Risk & Performance, Operations, Finance and compliance teams. You will triage and resolve issues in Iress/XPLAN, coordinate with third-party vendors and internal development teams, and monitor performance to maintain smooth operations.

You will analyse data flows, diagnose root causes, manage configurations, and implement patches and new features.

Application Support Engineer – FinTech & Cloud employer: TrinityBridge

TrinityBridge is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for professionals seeking meaningful careers in client services. With a strong commitment to employee growth and development, the company offers ample opportunities for advancement while fostering a diverse environment where every voice is valued. Located in a vibrant area, TrinityBridge provides unique advantages such as flexible working arrangements and a collaborative team atmosphere, ensuring that employees thrive both personally and professionally.

TrinityBridge

Contact Details:

TrinityBridge Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Application Support Engineer – FinTech & Cloud

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TrinityBridge values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges TrinityBridge might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TrinityBridge!

✨Direct Apply to TrinityBridge

Let's not forget to apply directly through the TrinityBridge website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Application Support Engineer – FinTech & Cloud

IT Production Support
Issue Triage and Resolution
Iress/XPLAN
Vendor Coordination
Data Flow Analysis
Root Cause Diagnosis
Configuration Management

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TrinityBridge.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TrinityBridge. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at TrinityBridge

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.