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- Tasks: Provide excellent admin support and be the friendly face for patients at Trinity Surgery.
- Company: Join a proactive and caring team at Trinity Surgery in Wisbech.
- Benefits: Flexible part-time hours, training provided, and a supportive work environment.
- Other info: Opportunity to learn in a dynamic healthcare setting with a focus on quality.
- Why this job: Make a real difference in patient care while developing valuable skills.
- Qualifications: Strong IT and communication skills; experience in administration is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Trinity Surgery is seeking a part time, 20-24 hours per week, skilled Receptionist / Administrator, to join our pro‑active and friendly team. We are looking for a highly motivated individual who can demonstrate excellent IT, administration and communication skills, who is committed to promoting and providing excellent patient‑centred services. You should enjoy working within a team with the ability to multi‑task and work well under pressure. This is an interesting, varied and rewarding role providing receptionist services and administrative support.
The ideal candidate will have experience of working in administration. Previous experience of working in a GP Practice, knowledge of the SystmOne clinical system, medical terminology, read coding, the Quality and Outcomes Framework (QoF) and GDPR is desirable but not essential as full training will be given; multi‑lingual skills may be beneficial. Accuracy and attention to detail are essential.
If you possess the above qualities, are willing and eager to learn new skills and are flexible in your approach to work we would like to hear from you. We are strongly committed to safeguarding and promoting the welfare of children and all patients.
Main duties of the job include providing all the necessary admin and clerical support required to ensure an efficient, effective and high quality service for patients and to work with colleagues to ensure the smooth running of the practice.
About us: Trinity Surgery is a 2 partner training practice in the Fenland town of Wisbech. The surgery provides high quality health care for its 14,500 patients and is a consistently high QoF achiever. Trinity Surgery is the lead practice for Research within the Wisbech PCN. Trinity Surgery has an experienced, committed, professional and friendly team that prides itself on providing high quality care to all its patients.
Main Purpose of Post: To provide a point of contact for patients and act as a focal point for communication between patients, doctors and other medical staff. To provide efficient, accurate administrative support for clinicians, patients and colleagues.
Responsible To: Practice Manager
RECEPTION DUTIES:
- Respond to all queries and requests for assistance from patients and other visitors.
- Greet patients and direct them from reception into waiting area.
- Ensure patients without appointments but in need of urgent consultation are seen according to surgery protocol.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed.
- Advise patients of relevant charges for private services.
Medical Receptionist and Administrator in Wisbech employer: Trinity Surgery
Contact Detail:
Trinity Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist and Administrator in Wisbech
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical reception and administration. We recommend role-playing with a mate to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you’ve got experience with SystmOne or any other relevant software, be sure to mention it during interviews. Highlighting your tech-savviness can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our friendly team at Trinity Surgery.
We think you need these skills to ace Medical Receptionist and Administrator in Wisbech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background in administration can shine through, especially if you've got any experience in a medical setting.
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Tell us why you’re excited about the role and how you can contribute to our friendly team at Trinity Surgery. Keep it professional but let your enthusiasm come through.
Showcase Your IT Skills: Since we’re looking for someone with excellent IT skills, make sure to mention any relevant software you’ve used before. If you have experience with SystmOne or similar systems, don’t forget to highlight that!
Proofread, Proofread, Proofread!: Attention to detail is key in this role, so make sure your application is free from typos and errors. We want to see that you can communicate clearly and accurately right from the start. And remember, apply through our website for the best chance!
How to prepare for a job interview at Trinity Surgery
✨Know Your Stuff
Familiarise yourself with the role of a Medical Receptionist and Administrator. Brush up on medical terminology, the SystmOne clinical system, and the Quality and Outcomes Framework (QoF). Even if you haven't worked in a GP practice before, showing that you've done your homework will impress the interviewers.
✨Show Off Your Communication Skills
As a receptionist, you'll be the first point of contact for patients. Practice clear and friendly communication. During the interview, demonstrate your ability to handle queries and explain processes simply. Use examples from past experiences where you’ve successfully communicated with others.
✨Highlight Your Multi-Tasking Abilities
This role requires juggling various tasks under pressure. Prepare examples of times when you managed multiple responsibilities effectively. Whether it’s handling phone calls while checking in patients or managing admin tasks, showcasing your organisational skills will be key.
✨Emphasise Your Team Spirit
Trinity Surgery values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your collaborative spirit and willingness to support colleagues. Mention any experience you have in a team setting, especially in a healthcare environment.