At a Glance
- Tasks: Support business projects by managing change requests and documenting requirements.
- Company: Join a world leader known for innovative products and award-winning customer service.
- Benefits: Enjoy opportunities for remote work and collaboration with a dynamic team.
- Why this job: Be part of impactful digital marketing initiatives and enhance your analytical skills.
- Qualifications: 5+ years as a business analyst with experience in SAP and Salesforce required.
- Other info: Opportunity to travel within Europe and work in both agile and waterfall methodologies.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a world leader in powerful brands and innovative products with an exceptional team and award-winning customer service, is looking for a Business Process Analyst to support business projects and initiatives across the stakeholders. Ideally, you will have an understanding of Digital Marketing.
- Manage the roadmap of change requests in the Digital Marketing scope.
- Work with the business to produce clear and well-documented business requirements, process and data flow diagrams, and key user guides.
- Work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements.
- Facilitate discussions in workshops, obtain business feedback, and translate the feedback into business requirements for the development team.
- Work with different technical teams in IT to identify the best technological solutions for the Digital Marketing teams.
- Develop integration and user acceptance test scripts to ensure all business requirements are appropriately tested.
- Review test results to ensure they correspond to the expectations and requirements of the business.
- Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users.
- Produce documentation to support key user training.
- Identify opportunities for process improvement and make recommendations through process reviews or data analysis.
You will be supporting the Digital Marketing Team, working closely with other Business Analysts in the department to ensure the impact on other process areas is well considered.
- A minimum of 5 years of proven experience as a business analyst.
- Experience and knowledge in SAP and Salesforce essential.
- Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable.
- Experience in customer data governance highly desirable.
- Ability to communicate (verbal and written) clearly and effectively with both IT and business stakeholders, with proven experience in acting as the “bridge” between the two parties.
- Skilled at capturing business requirements, creating user stories, and acceptance criteria.
- Skilled at application testing – developing test scripts, reviewing test results.
- Ability to take a data-driven and analytical approach when understanding and analysing business requirements.
- Business Analyst qualifications ideal.
- Experience in both waterfall and agile project methodologies a bonus.
- Ability to travel within Europe desirable.
Training Business Analyst employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Business Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in Digital Marketing, as this role heavily involves supporting the Digital Marketing team. Understanding current tools and strategies will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals who are already working as Business Analysts in the Digital Marketing space. They can provide insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 3
Brush up on your knowledge of SAP and Salesforce, as these are essential for the position. Consider taking online courses or certifications to demonstrate your commitment and expertise in these platforms.
✨Tip Number 4
Prepare to discuss your experience with both waterfall and agile methodologies. Be ready to share specific examples of how you've successfully navigated projects using these approaches, as this will showcase your versatility as a Business Analyst.
We think you need these skills to ace Training Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Training Business Analyst position. Familiarise yourself with key terms like Digital Marketing, business process analysis, and user acceptance testing.
Tailor Your CV: Customise your CV to highlight relevant experience, especially your background in business analysis, SAP, Salesforce, and any digital marketing knowledge. Use specific examples that demonstrate your skills in capturing business requirements and facilitating discussions.
Craft a Compelling Cover Letter: Write a cover letter that connects your experience to the job description. Emphasise your ability to communicate effectively with both IT and business stakeholders, and mention any experience you have with process improvement and data analysis.
Showcase Your Analytical Skills: In your application, provide examples of how you've used a data-driven approach to analyse business requirements. Highlight any experience you have with developing test scripts and reviewing test results, as these are crucial for the role.
How to prepare for a job interview at Trinity Resource Solutions
✨Understand the Digital Marketing Landscape
Familiarise yourself with the latest trends and tools in digital marketing. Being able to discuss how these can impact business processes will show your potential employer that you are proactive and knowledgeable.
✨Prepare for Technical Discussions
Since the role involves working closely with IT teams, brush up on your knowledge of SAP, Salesforce, and other CRM products. Be ready to discuss how you've used these tools in past projects.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your ability to analyse data and make recommendations for process improvements. Bring examples of how you've successfully identified opportunities for enhancement in previous roles.
✨Practice Clear Communication
As a Business Analyst, you'll need to bridge the gap between technical and non-technical stakeholders. Practice explaining complex concepts in simple terms, and be ready to provide examples of how you've facilitated discussions in workshops.