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- Tasks: Help manage pension schemes and assist clients with their inquiries.
- Company: Join a dynamic team focused on delivering top-notch pension administration services.
- Benefits: Enjoy study support, health plans, retail discounts, and enhanced leave options.
- Why this job: Perfect for those who love numbers and helping people while gaining valuable experience.
- Qualifications: Strong customer service skills and basic knowledge of pension schemes required.
- Other info: Opportunity to work with experienced professionals and develop your career in pensions.
Our client is a seeking a Pensions Administrator to assist with the day-today administration of pension schemes, working as part of a team of more experienced administrators to deal with enquiries from pension scheme members and clients, financial advisers, employers and HMRC. This position combines combines customer service and mathematical calculation aspects so communication and numerical skills are essential. Skills Knowledge of DB and DC scheme High level customer service Performing manual calculations of pension benefits Running automated calculations Payment of member benefits Assisting the team with project related work and developing knowledge of pensions and awareness of client requirements Microsoft Office Benefits Study Support Bonus Scheme Health Plan Retail Discounts EAP Volunteer Leave Enhanced Maternity / Paternity Leave
Pensions Administrator employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Familiarize yourself with both Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Understanding the nuances of these schemes will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves dealing with enquiries from various stakeholders, showcasing your ability to communicate effectively and empathetically will set you apart.
✨Tip Number 3
Practice manual calculations related to pension benefits. Being able to perform these calculations accurately will be crucial in your day-to-day tasks, so consider doing some practice problems to build your confidence.
✨Tip Number 4
Get comfortable with Microsoft Office, especially Excel. Many administrative tasks will require you to use spreadsheets for calculations and data management, so being proficient in these tools is essential.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have with pension schemes, particularly in DB and DC schemes. Mention specific tasks you've handled that relate to the job description.
Showcase Customer Service Skills: Since this role requires high-level customer service, provide examples of how you've successfully dealt with client inquiries or resolved issues in past positions.
Demonstrate Numerical Proficiency: Include details about your experience with mathematical calculations, especially if you've performed manual calculations of pension benefits. This will show your capability in handling the numerical aspects of the role.
Tailor Your Application: Customize your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Use keywords from the listing to ensure your application stands out.
How to prepare for a job interview at Trinity Resource Solutions
✨Show Your Customer Service Skills
Since this role involves a high level of customer service, be prepared to discuss your previous experiences in handling customer inquiries. Highlight specific examples where you successfully resolved issues or provided exceptional support.
✨Demonstrate Your Numerical Proficiency
As the position requires performing manual calculations of pension benefits, brush up on your mathematical skills. Be ready to explain how you approach calculations and any relevant experience you have with financial data.
✨Familiarize Yourself with Pension Schemes
Knowledge of DB and DC schemes is crucial. Make sure to research these types of pension schemes and be prepared to discuss their differences and implications during the interview.
✨Highlight Team Collaboration Experience
This role involves working as part of a team. Share examples of how you've collaborated with others in past roles, especially in project-related work, to show that you're a team player who can contribute effectively.
