At a Glance
- Tasks: Assist with the administration of pension schemes and respond to member enquiries.
- Company: Join a supportive team in a leading pensions administration firm.
- Benefits: Full-time role with study support and opportunities for career growth.
- Why this job: Combine customer service and numerical skills while making a difference in people's financial futures.
- Qualifications: Knowledge of pension schemes and proficiency in Microsoft Office required.
- Other info: Entry-level position with hands-on experience and mentorship from experienced administrators.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Our client is seeking a Pensions Administrator to assist with the day-to-day administration of pension schemes, working as part of a team of more experienced administrators to deal with enquiries from pension scheme members and clients, financial advisers, employers and HMRC. This position combines customer service and numerical calculation aspects, so communication and numerical skills are essential.
Responsibilities
- Assist with day-to-day administration of pension schemes
- Respond to enquiries from pension scheme members, clients, financial advisers, employers and HMRC
- Perform manual calculations of pension benefits
- Run automated calculations
- Administer payment of member benefits
- Support the team with project-related work and develop knowledge of pensions and client requirements
Skills / Qualifications
- Knowledge of defined benefit (DB) and defined contribution (DC) schemes
- High level customer service
- Proficient in Microsoft Office
- Experience with pension calculations (manual and automated)
- Study support is available
- Awareness of client requirements
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service and Consulting
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Pensions Administrator employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Get to know the company and its culture before your interview. Research their values and recent projects, so you can show how you fit in. This will help us stand out as a candidate who’s genuinely interested!
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with enquiries from various stakeholders, being able to articulate your thoughts clearly is key. We recommend doing mock interviews with friends or using online resources.
✨Tip Number 3
Brush up on your numerical skills. Since the job involves calculations, make sure you're comfortable with both manual and automated processes. We suggest finding some practice problems online to get you in the zone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer service and numerical skills. We want to see how you can assist with the day-to-day administration of pension schemes, so don’t hold back on relevant examples!
Show Off Your Skills: If you've got experience with defined benefit (DB) and defined contribution (DC) schemes, let us know! Mention any proficiency in Microsoft Office and your familiarity with pension calculations, as these are key for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're interested in the Pensions Administrator role and how your background makes you a great fit. We love seeing enthusiasm and a genuine interest in pensions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Trinity Resource Solutions
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of defined benefit (DB) and defined contribution (DC) schemes. Being able to discuss these concepts confidently will show that you're serious about the role and understand the basics of what you'll be dealing with.
✨Show Off Your Customer Service Skills
Since this role involves a lot of communication, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or enquiries, as this will demonstrate your ability to connect with clients and members.
✨Get Comfortable with Numbers
As a Pensions Administrator, you'll need to perform manual calculations and run automated ones too. Brush up on your numerical skills and be prepared to tackle some sample calculations during the interview. This will help you stand out as someone who is not only willing but also capable of handling the numerical aspects of the job.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is key for this role. Make sure you're comfortable using Excel for calculations and data management. If you can, practice creating spreadsheets or using formulas, as this will give you an edge and show that you're ready to hit the ground running.