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For Companies At a Glance
- Tasks: Support managers and employees with employee relations, grievances, and performance management.
- Company: Join a growing team focused on enhancing employee experience and organisational culture.
- Benefits: Enjoy opportunities for career growth, training, and a positive work environment.
- Why this job: Be the go-to person for resolving issues and promoting a vibrant workplace culture.
- Qualifications: CIPD Level 5 qualified with 4 years of HR experience, especially in employee relations.
- Other info: This is a 12-month fixed term contract with potential for longer-term opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are looking for an HR professional who is qualified to CIPD Level 5 with strong Employee Relations exposure for a 12-month fixed term contract with lots of longer term opportunities as the team grows.
About the Role
You’ll be the first point of contact for employee relations matters, supporting managers and employees, resolving issues.
Employee Relations
- Serve as the first point of contact for employee relations issues, providing guidance and support to employees and managers.
- Manage and resolve employee grievances, disciplinary actions, and conflict resolution in line with company policies and employment law.
- Conduct investigations into employee complaints and prepare detailed reports and recommendations.
- Support line managers in handling performance management cases, including capability and conduct issues.
- Promote a positive work environment through proactive engagement and communication strategies.
- Monitor employee morale and engagement, identifying trends and recommending interventions.
- Deliver in-house training to line managers on effective people management practices.
- Maintain accurate and confidential records of all employee relations matters.
HR Operations & Support
- Assist in the implementation of HR policies and procedures.
- Assist in establishing training needs and coordinating of learning and development programs.
- Support recruitment and onboarding processes as needed.
- Maintain and update employee records in the HRIS (Workday) system.
- Assist with HR reporting and analytics.
- Support with ensuring timely handling of emails in the HR inbox on a daily basis.
- Participate in HR projects and initiatives aimed at improving employee experience and organizational culture.
- Maintain employee records in compliance with GDPR and internal data governance standards.
- Support the timely and accurate processing of payroll via 3rd party (ADP) system.
- Act as the first point of contact for HR queries, including payroll, benefits, and policy guidance.
- Willing to be trained as a First Aider, Fire Marshall and be the Health and safety (H&S) representative in support of H&S administration.
- Any other reasonable duties as assigned by the Line Manager from time to time.
Qualifications
- Degree educated and CIPD qualified (Level 5 or above) essential.
- Minimum 4 years of experience in an HR role with exposure to employee relations.
- Experience working in a Head Office based HR role, ideally in a similar industry.
- Experience in a fast-paced, multi-disciplinary environment is desirable.
Required Skills
- Strong knowledge of UK employment law and HR best practices.
- Excellent interpersonal and communication skills.
- Excellent planning, organizational and time management skills.
- Ability to handle sensitive and confidential information with discretion.
- Conflict resolution and negotiation skills.
- Strong analytical and problem-solving abilities.
- Proficient in Microsoft Office including Excel at intermediate level.
- Competent working on HRIS systems, experience using Workday desirable.
Human Resources Officer employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Officer
✨Tip Number 1
Familiarise yourself with UK employment law and HR best practices, as this knowledge will be crucial in your role. Consider attending workshops or webinars to stay updated on any changes in legislation that could impact employee relations.
✨Tip Number 2
Network with current HR professionals, especially those who have experience in employee relations. Join relevant LinkedIn groups or local HR associations to connect with others in the field and gain insights into best practices and challenges.
✨Tip Number 3
Prepare to demonstrate your conflict resolution and negotiation skills during interviews. Think of specific examples from your past experiences where you successfully resolved employee grievances or facilitated discussions between parties.
✨Tip Number 4
Showcase your ability to promote a positive work environment by sharing ideas on engagement strategies. Be ready to discuss how you would implement training for line managers on effective people management practices.
We think you need these skills to ace Human Resources Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CIPD Level 5 qualification and relevant HR experience, particularly in employee relations. Use specific examples to demonstrate your skills in conflict resolution and managing grievances.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the job requirements, especially your experience in a fast-paced HR environment and your knowledge of UK employment law.
Showcase Relevant Skills: Emphasise your strong interpersonal and communication skills in your application. Provide examples of how you've successfully supported managers and employees in previous roles, particularly in handling performance management cases.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an HR role.
How to prepare for a job interview at Trinity Resource Solutions
✨Know Your Employment Law
Brush up on UK employment law and HR best practices before the interview. Being able to discuss relevant legislation and how it applies to employee relations will show your expertise and confidence in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your conflict resolution and negotiation skills. Think of examples from your past experience where you successfully managed grievances or disciplinary actions, and be ready to discuss them in detail.
✨Showcase Your Communication Skills
As an HR Officer, strong interpersonal and communication skills are crucial. Be prepared to demonstrate how you've effectively communicated with employees and managers in previous roles, especially in sensitive situations.
✨Highlight Your Organisational Abilities
Discuss your planning and organisational skills, particularly in managing multiple HR tasks simultaneously. Provide examples of how you've maintained accurate records and handled HR operations efficiently in a fast-paced environment.
