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- Tasks: Support employee relations, manage grievances, and assist with HR operations.
- Company: Join a growing team focused on enhancing employee experience and culture.
- Benefits: Enjoy opportunities for growth, training, and a positive work environment.
- Why this job: Make a real impact in employee relations while developing your HR skills.
- Qualifications: CIPD Level 5 qualified with 4 years of HR experience required.
- Other info: This is a 12-month fixed term contract with potential for longer-term opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an HR professional who is qualified to CIPD Level 5 with strong Employee Relations exposure for a 12-month fixed term contract with lots of longer term opportunities as the team grows. About the Role You’ll be the first point of contact for employee relations matters, supporting managers and employees, resolving issues. Employee Relations Serve as the first point of contact for employee relations issues, providing guidance and support to employees and managers. Manage and resolve employee grievances, disciplinary actions, and conflict resolution in line with company policies and employment law. Conduct investigations into employee complaints and prepare detailed reports and recommendations. Support line managers in handling performance management cases, including capability and conduct issues. Promote a positive work environment through proactive engagement and communication strategies. Monitor employee morale and engagement, identifying trends and recommending interventions. Deliver in-house training to line managers on effective people management practices. Maintain accurate and confidential records of all employee relations matters. HR Operations & Support Assist in the implementation of HR policies and procedures. Assist in establishing training needs and coordinating of learning and development programs. Support recruitment and onboarding processes as needed. Maintain and update employee records in the HRIS (Workday) system. Assist with HR reporting and analytics. Support with ensuring timely handling of emails in the HR inbox on a daily basis. Participate in HR projects and initiatives aimed at improving employee experience and organizational culture. Maintain employee records in compliance with GDPR and internal data governance standards. Support the timely and accurate processing of payroll via 3rd party (ADP) system. Act as the first point of contact for HR queries, including payroll, benefits, and policy guidance. Willing to be trained as a First Aider, Fire Marshall and be the Health and safety (H&S) representative in support of H&S administration. Any other reasonable duties as assigned by the Line Manager from time to time. Qualifications Degree educated and CIPD qualified (Level 5 or above) essential. Minimum 4 years of experience in an HR role with exposure to employee relations. Experience working in a Head Office based HR role, ideally in a similar industry. Experience in a fast-paced, multi-disciplinary environment is desirable. Required Skills Strong knowledge of UK employment law and HR best practices. Excellent interpersonal and communication skills. Excellent planning, organizational and time management skills. Ability to handle sensitive and confidential information with discretion. Conflict resolution and negotiation skills. Strong analytical and problem-solving abilities. Proficient in Microsoft Office including Excel at intermediate level. Competent working on HRIS systems, experience using Workday desirable.41bf1e1f-b16b-4260-a40a-17c77a06fd15
HR & Payroll Officer employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR & Payroll Officer
✨Tip Number 1
Familiarise yourself with UK employment law and HR best practices, as this knowledge will be crucial in your role. Consider attending workshops or webinars to stay updated on any recent changes that could impact employee relations.
✨Tip Number 2
Network with other HR professionals, especially those who have experience in employee relations. Join relevant LinkedIn groups or local HR associations to exchange insights and learn from their experiences.
✨Tip Number 3
Prepare to demonstrate your conflict resolution and negotiation skills during the interview process. Think of specific examples from your past experiences where you successfully managed employee grievances or resolved conflicts.
✨Tip Number 4
Show your enthusiasm for promoting a positive work environment. Be ready to discuss strategies you've implemented in previous roles to enhance employee morale and engagement, as this aligns closely with the responsibilities of the position.
We think you need these skills to ace HR & Payroll Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CIPD Level 5 qualification and relevant HR experience, particularly in employee relations. Use specific examples to demonstrate your skills in conflict resolution and handling grievances.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the job requirements, especially your experience in managing employee relations and supporting line managers.
Showcase Relevant Skills: Emphasise your knowledge of UK employment law and HR best practices. Highlight your interpersonal skills and ability to maintain confidentiality, as these are crucial for the HR & Payroll Officer position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Trinity Resource Solutions
✨Showcase Your Employee Relations Expertise
Be prepared to discuss your experience in handling employee relations issues. Share specific examples of how you've resolved grievances or managed conflict, highlighting your understanding of UK employment law and company policies.
✨Demonstrate Strong Communication Skills
Since the role involves being the first point of contact for HR queries, practice articulating your thoughts clearly and confidently. Use role-play scenarios to simulate conversations with employees and managers to showcase your interpersonal skills.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities. Prepare for situational questions where you might need to outline how you would handle specific employee relations scenarios, such as a disciplinary action or a performance management case.
✨Familiarise Yourself with HRIS and Payroll Systems
Since the role requires working with HRIS systems like Workday and processing payroll via ADP, brush up on your knowledge of these systems. Be ready to discuss any relevant experience you have and how you can quickly adapt to new technologies.
