Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support and ensure customer satisfaction.
- Company: Join a market leader in the after-sales support sector.
- Benefits: Enjoy 25 days leave, private medical insurance, and gym subsidies.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping customers resolve their issues effectively.
- Qualifications: 1-2 years in after-sales support and experience with SAP required.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a market leader in their sector, is looking for an After Sales Technical Support Executive. Within this role, you will be at the forefront of responding directly to customers' technical enquiries, offering them the correct information to provide a first-time resolution.
Who you are:
- You will have 1-2 years of experience in After Sales Support.
- Must have experience using SAP.
- You will have excellent interpersonal skills.
- You will have an understanding of relevant legislation including the Consumer Rights Act and Distance Selling Regulations.
- You will have a self-motivated, passionate, and enthusiastic approach to work and providing excellent customer service.
- Excellent communication skills, both oral and written.
- Competent in Excel, Word, and Outlook.
- Knowledge of SAP would be advantageous.
What you will be doing:
- Providing professional front line technical support to customers across our brands.
- Developing and nurturing professional relationships with all warranty service agents, dealers, and key stakeholders.
- Authorising product collections and arranging repairs under warranty.
- You will manage the customer journey at varying touchpoints whilst installing a level of ownership that provides the best customer experience.
Company Benefits:
- 25 days annual leave plus Bank holidays
- Private Medical and Dental Insurance
- Employer pension
- Life Assurance
- Gym subsidy
After Sales Support Executive in England employer: Trinity Resource Solutions
Contact Detail:
Trinity Resource Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Support Executive in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an After Sales Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and technical support. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Show off your SAP skills! If you've got experience with SAP, make sure to highlight that in conversations and during interviews. It’s a big plus for this role, so don’t be shy about it!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that interview. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace After Sales Support Executive in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in After Sales Support and any relevant skills, like using SAP. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your interpersonal skills can help us provide top-notch support. Keep it friendly and professional!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and concise. We love a good story, but keep it relevant to the job and avoid unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Trinity Resource Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of the Consumer Rights Act and Distance Selling Regulations. Being able to discuss these confidently will show that you understand the legal framework surrounding after sales support, which is crucial for the role.
✨Show Off Your SAP Skills
Since experience with SAP is a must-have, be prepared to talk about your previous experiences using it. If possible, bring examples of how you've used SAP to resolve customer issues or streamline processes in your past roles.
✨Communicate Like a Pro
Excellent communication skills are key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing technical support scenarios.
✨Demonstrate Your Passion
Let your enthusiasm for customer service shine through during the interview. Share stories that highlight your self-motivation and dedication to providing excellent support. This will help you connect with the interviewer and show that you're the right fit for their team.