At a Glance
- Tasks: Coordinate drivers, vehicles, and routes for smooth daily operations.
- Company: Join a growing specialist logistics business in the luxury sector.
- Benefits: Full training, career development, and a dynamic work environment.
- Other info: Flexible hours and no two days are the same!
- Why this job: Be part of a fast-paced team making an impact in luxury logistics.
- Qualifications: Organised, confident communicator with a knack for problem-solving.
The predicted salary is between 32774 - 40058 £ per year.
An exciting opportunity has arisen to join a growing specialist logistics business operating within the luxury and high-value goods sector .
The business provides secure, time-critical transportation and logistics solutions to some of the world's leading luxury and retail brands.
Due to continued growth, they are looking for an
Operations Assistant / Junior to join their busy UK operations team.
This is a varied and fast-paced role which will involve coordinating drivers, vehicles, routes and customer requirements to ensure the smooth running of daily operations.
The role would suit someone who is organised, commercially aware, confident on the telephone and able to think on their feet .
Previous experience in a transport, logistics, fleet, delivery or operations environment would be beneficial, although full training will be provided .
Key Responsibilities
- Transport & Operations
- Assist with the day-to-day coordination of UK transport operations.
- Help plan and coordinate collections, deliveries and transfers.
- Assist with allocating vehicles and drivers to scheduled work.
- Monitor journeys and vehicle movements throughout the day.
- Track progress and identify potential delays or issues.
- Communicate changes to drivers and relevant internal teams.
- Assist with urgent or last-minute operational requirements.
- Ensure all operational information is recorded accurately.
- Support the wider operations team with the smooth running of daily activities.
- Fleet Management
- Assist with the day-to-day coordination of the company vehicle fleet.
- Monitor vehicle availability and allocation.
- Help ensure vehicles are appropriately assigned to specific journeys.
- Liaise with drivers regarding vehicle availability and requirements.
- Report vehicle defects, maintenance requirements or other issues.
- Maintain accurate fleet and journey records.
- Assist with ensuring vehicles are available and ready for scheduled work.
- Driver Coordination
- Communicate daily schedules and journey requirements to drivers.
- Act as a key point of contact for drivers throughout the working day.
- Monitor driver progress and respond to operational queries.
- Communicate changes to schedules or routes.
- Deal professionally with delays, problems and unexpected situations.
- Ensure drivers have the correct information to complete their assignments.
- Client & Customer Interaction
- Communicate with clients and customers by telephone and email.
- Provide professional and accurate updates regarding deliveries and collections.
- Respond to operational queries.
- Build positive relationships with customers and internal stakeholders.
- Handle sensitive information with discretion.
- Maintain a consistently professional approach when dealing with luxury brands and high-value goods.
- Administration
- Update internal systems and operational records.
- Complete general administration associated with transport operations.
- Maintain accurate records relating to drivers, vehicles and journeys.
- Use email, Microsoft Office and other basic IT systems.
- Assist with operational reporting where required.
About You
The successful candidate will ideally have previous experience within transport, logistics, fleet, courier, distribution, delivery or operations , although candidates with strong transferable experience will also be considered.
You will ideally have
- Good knowledge of UK geography and road networks.
- Excellent organisational skills.
- Strong attention to detail.
- A professional telephone manner.
- Excellent communication skills.
- Good basic IT skills.
- The ability to prioritise competing demands.
- Strong problem-solving skills.
- The ability to remain calm under pressure.
- A flexible and proactive approach.
- The confidence to communicate with drivers, customers and colleagues.
- A strong sense of responsibility and reliability.
Desirable Experience
Experience within any of the following would be advantageous
- Transport coordination
- Fleet management
- Logistics
- Courier / delivery operations
- Distribution
- Driver coordination
- Secure transport
- High-value goods
- Luxury retail
- Customer service
- Operations administration
A full UK driving licence would be beneficial but is not essential.
Personal Qualities
We are looking for someone who is
- Organised and methodical
- Professional and well presented
- Reliable and punctual
- Calm under pressure
- Discreet and trustworthy
- Customer focused
- A confident communicator
- Flexible and adaptable
- Proactive and solutions focused
This is a role where no two days are necessarily the same, so the ability to think on your feet and react positively when plans change is essential.
- What’s On Offer
- Full-time permanent position
- Tuesday – Saturday
- 06:00 – 14:00
- Full training provided
- Opportunity to develop within a growing specialist logistics business
- Exposure to transport, fleet and secure logistics operations
- Long-term career development opportunities
Operations Assistant in Chessington employer: Trinity Resource Solutions
Join a dynamic and growing specialist logistics business that prides itself on providing secure, time-critical transportation solutions for luxury brands. With a supportive work culture that emphasises training and development, employees are encouraged to grow within the company while enjoying a fast-paced environment that values organisation and proactive problem-solving. Located in the UK, this role offers a unique opportunity to be part of a team that thrives on delivering excellence in logistics operations.
Contact Details:
Trinity Resource Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Chessington
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Trinity Resource Solutions and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Trinity Resource Solutions!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Trinity Resource Solutions keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Assistant in Chessington
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Trinity Resource Solutions:This is your chance to really connect with the team at Trinity Resource Solutions. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Trinity Resource Solutions
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Trinity Resource Solutions.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Trinity Resource Solutions that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Trinity Resource Solutions. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
