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- Tasks: Install, maintain, and repair coffee machines while delivering top-notch service.
- Company: Join a friendly and established engineering company in the North-East.
- Benefits: Competitive salary, company car, 25 days holiday, and supportive team culture.
- Why this job: Work with coffee equipment and enjoy local travel with minimal stay-aways.
- Qualifications: Hands-on experience with bean-to-cup machines and strong communication skills.
- Other info: Opportunity for ongoing training and professional development.
The predicted salary is between 32000 - 35000 £ per year.
Are you an experienced Field Service Engineer specialising in coffee equipment? Do you have hands‑on experience with bean‑to‑cup machines and a passion for delivering high‑quality service to clients? This is your chance to join a friendly, professional, and well‑established engineering company in the North‑East. We are recruiting a Field Service Engineer to cover the North‑East region and occasionally up to Scotland.
The Role
This is a field‑based role with a focus on coffee equipment. You will install, maintain, and repair bean‑to‑cup machines and other coffee systems, ensuring excellent service for all clients. You’ll be supported during training and expected to work independently once confident in your skills.
Key Responsibilities
- Service, maintain, and repair bean‑to‑cup coffee machines and related equipment
- Use company systems to log work, track tasks, and record service notes accurately
- Travel within the North‑East region and occasionally up to Scotland
- Maintain excellent customer service, acting as the professional face of the company
- Follow all health, safety, and quality procedures on‑site
- Participate in ongoing training and professional development
About You
- Hands‑on experience with coffee machines, especially bean‑to‑cup systems
- Exposure to brands such as Coffetek or similar is highly desirable
- Proven field service experience, ideally in engineering, mechanical, or electrical systems
- Confident working independently and troubleshooting on‑site
- Strong organisational and time‑management skills
- Excellent communication skills and a professional, friendly attitude
- Flexible approach with the willingness to travel within your area
Why This Role?
- Salary of £32,000 – £35,000 / Annum
- Company car provided
- Rare stay‑away work – mostly local travel
- 25 days holiday plus bank holidays (rising with service, plus Christmas closure)
- Friendly, supportive team with excellent staff retention
Due to the high volume of applications, only shortlisted candidates will be contacted.
Field Service Engineer (Coffee) employer: Trinity Personnel Ltd
Contact Detail:
Trinity Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Coffee)
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee equipment industry and let them know you're on the hunt for a Field Service Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, try to get some experience with bean-to-cup machines before your interviews. This will not only boost your confidence but also show potential employers that you're genuinely passionate about the equipment you'll be working with.
✨Tip Number 3
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've successfully resolved issues with coffee machines. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer (Coffee)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with coffee machines, especially bean-to-cup systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about coffee equipment and how you can deliver top-notch service. Keep it friendly and professional, just like our team!
Show Off Your Communication Skills: Since you'll be the face of our company, it's important to demonstrate your excellent communication skills in your application. Use clear and concise language, and let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Trinity Personnel Ltd
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of bean-to-cup machines and any specific brands mentioned in the job description, like Coffetek. Being able to discuss your hands-on experience with these machines will show that you're not just familiar with them but also passionate about coffee equipment.
✨Demonstrate Your Customer Service Skills
Since this role involves being the professional face of the company, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a client, as this will highlight your friendly attitude and professionalism.
✨Show Off Your Problem-Solving Abilities
Field service roles often require quick thinking and troubleshooting skills. Be ready to share specific instances where you successfully diagnosed and fixed a problem on-site. This will demonstrate your confidence in working independently and your ability to handle challenges.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training opportunities, or the types of coffee machines you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.