At a Glance
- Tasks: Provide remote clinical support and advice to patients over the phone.
- Company: Join a dedicated team at Trinity Medical Centre, serving Wakefield's healthcare needs.
- Benefits: Flexible zero-hour contract with opportunities for professional development.
- Other info: Ideal for those looking to gain experience in a dynamic healthcare environment.
- Why this job: Make a real difference in patient care while working flexible hours.
- Qualifications: Must have professional registration and at least one year of post-registration experience.
Job Title: Clinical Advisor
Hours of Work: MondayFriday, 08:00 - 16:00
Base Location: Trinity Medical Centre, Thornhill Street, Wakefield, WF1 1PG
Line Manager: Trinity Medical Centre, Nurse Manager
Professionally Accountable to: Nurse Manager
Job Purpose
The post holder will be responsible for delivering a telephone clinical advice service to registered patients of Trinity Medical Centre. Patients will call with a wide spectrum of clinical conditions.
- Provide evidence-based clinical assessment, prioritisation and advice by telephone within clinical capabilities and competencies.
- Assess clinical risk through comprehensive telephone clinical assessments using Trinity Medical Centre protocols and professional clinical judgement.
- Undertake comprehensive assessments using approved clinical judgement, assessment tools, evidence-based protocols and guidelines whilst working in Urgent/Primary Care.
- Process calls in accordance with Trinity Medical Centre guidelines and provide a professional, courteous and efficient telephone consultation service.
- Triage patients effectively, identifying those with emergency or urgent care needs, and provide routine care or self-care advice as appropriate.
- Use critical thinking and effective communication skills to assess patients holistic needs, taking relevant cultural, social and economic factors into consideration.
- Provide appropriate health education and advice, referring to the relevant healthcare professional as required.
- Identify and use appropriate information sources to support clinical decision-making.
- Maintain awareness of policies relating to mental health, child protection, vulnerable adults, medication enquiries and other aspects of general healthcare.
- Take responsibility and accountability for managing own workload, risk assessment and risk management.
- Work independently within the constraints of professional and organisational policies and guidelines.
- Work effectively as part of a team, supporting and communicating with colleagues and clinicians.
- Ensure consultations conclude with an agreed and safe clinical outcome and that accurate records are maintained.
Professional Responsibilities
The post holder will participate in audit, evaluation, feedback, clinical governance and performance review, comply with NMC/HCPC professional standards, maintain confidentiality and undertake continuing professional development relevant to the role.
Communication
The role requires excellent communication skills, including advanced listening, probing and facilitative skills. The post holder will communicate effectively with patients, colleagues and external services, adapting communication to individual needs and using tact and empathy, including when dealing with challenging or emotive calls.
Education, Training and Development
The post holder will attend mandatory and relevant training, maintain a professional development portfolio, participate in regular performance reviews and support the development of new staff through supervision, teaching and mentorship where required.
General
The post holder will work flexibly to support service needs and comply with Trinity Medical Centre policies, confidentiality requirements, UK GDPR, the Data Protection Act 2018, Equal Opportunities and Health & Safety requirements.
Safeguarding
The post holder has a duty of care to safeguard and promote the welfare of children and vulnerable adults, including recognising, responding to, appropriately referring and accurately documenting safeguarding concerns in accordance with organisational policies and procedures.
Qualifications
- Professional registration - NMC/HCPC
- Minimum one year post registration experience
Desirable
- Minor illness qualification
Experience
Essential
- Post registration experience, 1 year minimum
- Triage experience
- Applicants must be flexible in order to meet the demands of the service - Evening and weekend availability is essential
- Excellent communication skills
- IT skills
Desirable
- Telephone triage
- Knowledge of SystmOne
- Experience of Primary Care/GP working
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website.
#J-18808-Ljbffr
Clinical Advisor in Wakefield employer: Trinity Medical Centre
At Trinity Medical Centre, we pride ourselves on being an exceptional employer that values flexibility and adaptability in our Clinical Advisors. Our supportive work culture fosters continuous professional development, ensuring that you are equipped to provide high-quality care to patients across Wakefield. With a commitment to excellence and a focus on employee well-being, we offer a unique opportunity to make a meaningful impact in the community while enjoying a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Advisor in Wakefield
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Trinity Medical Centre for the Clinical Advisor role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Clinical Advisor in Wakefield
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Trinity Medical Centre, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Trinity Medical Centre, and how you can make a difference!
How to prepare for a job interview at Trinity Medical Centre
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Trinity Medical Centre.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Trinity Medical Centre appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Trinity Medical Centre supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
