Reception and Facilities Co-ordinator
Reception and Facilities Co-ordinator

Reception and Facilities Co-ordinator

Full-Time 26631 - 28229 £ / year (est.) No home office possible
Trinity House

At a Glance

  • Tasks: Coordinate daily office operations and ensure a smooth, safe environment for everyone.
  • Company: Join Trinity House, a leading maritime charity dedicated to mariners' safety.
  • Benefits: Enjoy a competitive salary, generous pension contributions, and ample annual leave.
  • Other info: Flexible working hours and a commitment to diversity and inclusion.
  • Why this job: Be part of a supportive team where your contributions truly make a difference.
  • Qualifications: Experience in administration or office management with strong organisational skills.

The predicted salary is between 26631 - 28229 £ per year.

Permanent • Harwich • £26,631.00 - 28,229.00 per annum pro rata (pay award pending) (Successful candidates will be appointed on the starting salary of this range) • 22 hours per week

Trinity House works for the benefit and safety of all mariners as a General Lighthouse Authority and maritime charity. Our people are central to our reputation as a leading maritime organisation, as is our commitment as an employer to developing the skills, capabilities and potential of our workforce.

About the role

We are seeking 2 enthusiastic Office Coordinators to join our front of house team in our Harwich office. You will work either the first half of the week (Mon-Wed) or the latter half (Wed-Fri), ensuring our office runs smoothly, safely, and efficiently for colleagues, visitors, and contractors.

What will you do

  • Coordinate daily office operations to ensure a smooth, safe, and professional environment.
  • Oversee facilities, cleaning, office equipment, and site-based health & safety procedures, including inductions, first aid, and fire marshal coordination.
  • Handle procurement, supplies, purchase orders, post, office records, and T Card management.
  • Welcome visitors, manage bookings, maintain reception/meeting areas, operate the switchboard, and oversee office security and access control.
  • Support internal events, occasional administrative tasks for HR, Procurement, and Engineering, and corporate initiatives such as sustainability, wellbeing, and inclusion.

What are we looking for

  • Proven administrative or office management experience in a multi-functional role.
  • Strong organisational and problem-solving skills.
  • Excellent communication skills and customer focus.
  • Good ICT skills, including Microsoft Office products.
  • Positive, flexible and proactive approach.
  • Level 3 Business Administration or Facilities qualification (or working towards) is desirable.

What we offer

  • Membership in the Civil Service Pension Scheme, with generous employer pension contribution of 28.97%.
  • A central role in a welcoming, professional workplace.
  • A supportive team environment where your contribution makes a real impact.
  • Generous annual leave entitlement.

Interview: w/c 11th April 2026. We welcome qualified individuals to apply and we look forward to reviewing your applications for this exciting opportunity. We are committed to equity within a respectful, diverse and inclusive environment. If you are interested in applying for this position, please complete the online application process by submitting your CV along with a supporting statement evidencing how you meet the role requirements.

Reception and Facilities Co-ordinator employer: Trinity House

Trinity House is an exceptional employer, offering a supportive and inclusive work environment in Harwich, where your contributions directly impact the safety and welfare of mariners. With a strong commitment to employee development, generous pension contributions, and a focus on work-life balance through flexible hours and ample annual leave, we ensure that our team members thrive both personally and professionally.
Trinity House

Contact Detail:

Trinity House Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception and Facilities Co-ordinator

✨Tip Number 1

Get to know the company! Research Trinity House and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to office coordination and facilities management. Role-play with a friend or use online resources to boost your confidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Trinity House. Don’t miss out on this opportunity!

We think you need these skills to ace Reception and Facilities Co-ordinator

Office Coordination
Health & Safety Procedures
Procurement Management
Reception Management
Customer Service
Organisational Skills
Problem-Solving Skills
Communication Skills
ICT Skills
Microsoft Office Proficiency
Flexibility
Proactivity
Administrative Experience
Facilities Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your administrative or office management experience, as well as any relevant qualifications. We want to see how you fit into our team!

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain how your background aligns with the role requirements. Be specific about your organisational skills and customer focus – we love a proactive approach!

Show Off Your ICT Skills: Since good ICT skills are essential for this role, mention your proficiency with Microsoft Office products. If you've used any other relevant software, don't hesitate to include that too. We appreciate tech-savvy candidates!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Trinity House

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Reception and Facilities Co-ordinator. Familiarise yourself with daily operations, health & safety procedures, and the importance of a professional environment. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Organisational Skills

Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or solved problems. Be ready to discuss how you prioritise tasks and ensure smooth office operations, as this will demonstrate your suitability for the position.

✨Communicate Effectively

Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. During the interview, remember to listen actively and engage with the interviewer. This will not only showcase your customer focus but also reflect your ability to welcome visitors and manage bookings effectively.

✨Emphasise Your Flexibility and Proactivity

The job description highlights the need for a positive, flexible, and proactive approach. Think of instances where you've adapted to changing circumstances or taken the initiative to improve processes. Sharing these examples will illustrate that you can thrive in a dynamic environment and contribute positively to the team.

Reception and Facilities Co-ordinator
Trinity House

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