At a Glance
- Tasks: Lead engaging communication strategies to promote digital transformation and foster team collaboration.
- Company: Join a respected maritime charity dedicated to the safety of mariners.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and annual bonus.
- Other info: Be part of a diverse and inclusive team with opportunities for professional growth.
- Why this job: Make a real impact by driving digital change and enhancing team engagement.
- Qualifications: Degree in communications or related field; experience in engagement and digital tools.
The predicted salary is between 38996 - 44406 € per year.
Fixed Term (24 months) Harwich £38,996.00 - 44,406.00 per annum pro rata (Successful candidates will be appointed on the starting salary of this range) 24 hours per week. Trinity House works for the benefit and safety of all mariners as a General Lighthouse Authority and maritime charity. Our people are central to our reputation as a leading maritime organisation, as is our commitment as an employer to developing the skills, capabilities and potential of our workforce.
About the Role
We're looking for a proactive and people-focused Communication & Engagement Officer (part‑time, fixed‑term) to play a key role in delivering our Digital, Data and Technology (DDaT) Programme. You will lead practical, frontline‑focused communication and engagement that drives awareness, understanding and adoption of new digital ways of working. This is a hands‑on, people‑focused role, ensuring engagement is inclusive, two‑way and shaped by operational teams across vessels, depots and offices.
Key Responsibilities
- Deliver and continuously improve a practical communication and engagement approach that supports awareness, understanding and adoption.
- Ensure messaging is clear, accessible and relevant to both frontline and office‑based teams, embedding two‑way engagement and feedback.
- Build strong relationships across operational, leadership and office‑based colleagues, including leading on‑site and face‑to‑face engagement.
- Establish and manage a User Champion Network to support adoption, testing and insight.
- Deliver coordinated, multi‑channel communications (digital, face‑to‑face and offline), tailored to different audiences.
- Work with programme teams to drive change and build digital confidence through practical, user‑focused engagement.
- Gather and use feedback (e.g. champions, surveys, engagement activity) to improve delivery and measure effectiveness.
- Provide governance and act as a trusted advisor on engagement, managing risks and promoting open, consistent communication.
About You
Experience & Skills
- Experience delivering communication and engagement in complex programmes or transformation environments.
- Strong experience using digital collaboration tools (e.g. Microsoft 365/Teams) alongside offline channels.
- Experience engaging frontline or operational staff.
- Experience managing champion or ambassador networks.
- Excellent stakeholder management and influencing skills.
- Ability to translate complex information into clear, practical messaging.
- Understanding of change and adoption principles.
- Experience in a digital transformation environment (desirable).
Qualifications
- Educated to degree level in a relevant discipline (e.g. communications, marketing, journalism or business) or equivalent experience.
- Professional membership (e.g. CIPR or CIM) or relevant certification (desirable).
What do we offer
- Membership in the Civil Service Pension Scheme, with generous employer pension contribution.
- Generous annual leave entitlement.
- Annual Bonus.
- Cycle to work scheme.
We are committed to equity within a respectful, diverse and inclusive environment.
Communication and Engagement Officer employer: Trinity House
Trinity House is an exceptional employer, dedicated to the development and well-being of its workforce. Located in Harwich, we offer a supportive work culture that values inclusivity and collaboration, alongside competitive benefits such as membership in the Civil Service Pension Scheme, generous annual leave, and opportunities for professional growth. Join us in making a meaningful impact on maritime safety while enjoying a fulfilling career in a respected maritime charity.
StudySmarter Expert Advice🤫
We think this is how you could land Communication and Engagement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in communication and engagement. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Showcase your digital skills! Be ready to discuss your experience with tools like Microsoft 365 and how you've used them to enhance communication. Highlighting your tech-savviness can give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Communication and Engagement Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Communication and Engagement Officer role. Highlight your experience in delivering communication in complex programmes and how you've engaged with frontline staff. We want to see how you can bring your unique skills to our team!
Showcase Your Digital Skills:Since this role involves using digital collaboration tools, be sure to mention your experience with platforms like Microsoft 365 and Teams. We’re keen on seeing how you’ve used these tools to enhance communication and engagement in previous roles.
Be Clear and Concise:When writing your application, keep your messaging clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will show us that you can translate complex information into practical messaging!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Trinity House
✨Know Your Audience
Before the interview, research Trinity House and understand their mission and values. Tailor your responses to show how your experience aligns with their commitment to communication and engagement, especially in a maritime context.
✨Showcase Your Digital Skills
Be prepared to discuss your experience with digital collaboration tools like Microsoft 365 and Teams. Share specific examples of how you've used these tools to enhance communication and engagement in previous roles.
✨Demonstrate Stakeholder Management
Think of examples where you've successfully managed relationships with various stakeholders. Highlight your ability to influence and engage both frontline and office-based teams, as this is crucial for the role.
✨Prepare for Practical Scenarios
Expect to be asked about how you would approach real-life scenarios related to communication and engagement. Prepare to discuss strategies for building a User Champion Network or improving two-way communication, showcasing your hands-on approach.
