At a Glance
- Tasks: Lead engaging communication strategies to promote digital transformation and enhance team collaboration.
- Company: Join a respected maritime charity dedicated to the safety of mariners.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and annual bonus.
- Other info: Be part of a diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Make a real impact by driving change and fostering inclusive engagement across teams.
- Qualifications: Degree in communications or related field; experience in digital tools and stakeholder management.
The predicted salary is between 38996 - 44406 € per year.
Fixed Term (24 months)
Harwich
£38,996.00 - 44,406.00 per annum pro rata (Successful candidates will be appointed on the starting salary of this range)
24 hours per week
Trinity House works for the benefit and safety of all mariners as a General Lighthouse Authority and maritime charity. Our people are central to our reputation as a leading maritime organisation, as is our commitment as an employer to developing the skills, capabilities and potential of our workforce.
About the Role
We're looking for a proactive and people-focused Communication & Engagement Officer (part‐time, fixed‐term) to play a key role in delivering our Digital, Data and Technology (DDaT) Programme. You will lead practical, frontline‐focused communication and engagement that drives awareness, understanding and adoption of new digital ways of working. This is a hands‐on, people‐focused role, ensuring engagement is inclusive, two‐way and shaped by operational teams across vessels, depots and offices.
Key Responsibilities
- Deliver and continuously improve a practical communication and engagement approach that supports awareness, understanding and adoption.
- Ensure messaging is clear, accessible and relevant to both frontline and office‐based teams, embedding two‐way engagement and feedback.
- Build strong relationships across operational, leadership and office‐based colleagues, including leading on‐site and face‐to‐face engagement.
- Establish and manage a User Champion Network to support adoption, testing and insight.
- Deliver coordinated, multi‐channel communications (digital, face‐to‐face and offline), tailored to different audiences.
- Work with programme teams to drive change and build digital confidence through practical, user‐focused engagement.
- Gather and use feedback (e.g. champions, surveys, engagement activity) to improve delivery and measure effectiveness.
- Provide governance and act as a trusted advisor on engagement, managing risks and promoting open, consistent communication.
About You
Experience & Skills
- Experience delivering communication and engagement in complex programmes or transformation environments.
- Strong experience using digital collaboration tools (e.g. Microsoft 365/Teams) alongside offline channels.
- Experience engaging frontline or operational staff.
- Experience managing champion or ambassador networks.
- Excellent stakeholder management and influencing skills.
- Ability to translate complex information into clear, practical messaging.
- Understanding of change and adoption principles.
- Experience in a digital transformation environment (desirable).
Qualifications
- Educated to degree level in a relevant discipline (e.g. communications, marketing, journalism or business) or equivalent experience.
- Professional membership (e.g. CIPR or CIM) or relevant certification (desirable).
What do we offer
- Membership in the Civil Service Pension Scheme, with generous employer pension contribution.
- Generous annual leave entitlement.
- Annual Bonus.
- Cycle to work scheme.
We are committed to equity within a respectful, diverse and inclusive environment.
Communication and Engagement Officer in Clacton-on-Sea employer: Trinity House
Trinity House is an exceptional employer, dedicated to the development and well-being of its workforce. Located in Harwich, we offer a supportive work culture that values inclusivity and collaboration, alongside competitive benefits such as membership in the Civil Service Pension Scheme, generous annual leave, and opportunities for professional growth. Join us to make a meaningful impact in the maritime sector while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Communication and Engagement Officer in Clacton-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your personality in interviews! Be yourself and let your passion for communication and engagement shine through. Remember, they want to see how you fit into their team, so don’t hold back!
✨Tip Number 3
Prepare some thoughtful questions for your interviewers. This shows you're genuinely interested in the role and the organisation. Plus, it gives you a chance to assess if they're the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Communication and Engagement Officer in Clacton-on-Sea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in communication and engagement. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; provide examples of how you've used them in previous roles. Whether it’s managing a champion network or delivering multi-channel communications, we want to see how you’ve made an impact.
Be Clear and Concise:When writing your application, keep your messaging clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Trinity House
✨Know Your Audience
Before the interview, research Trinity House and understand their mission and values. Tailor your responses to show how your experience aligns with their commitment to communication and engagement, especially in a maritime context.
✨Showcase Your Digital Skills
Be prepared to discuss your experience with digital collaboration tools like Microsoft 365 and Teams. Share specific examples of how you've used these tools to enhance communication and engagement in previous roles.
✨Demonstrate Stakeholder Management
Think of examples where you've successfully managed relationships with various stakeholders. Highlight your ability to influence and engage both frontline and office-based teams, as this is crucial for the role.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios related to communication and engagement. Prepare to discuss how you would approach building a User Champion Network or gathering feedback to improve delivery, showcasing your hands-on, proactive approach.
