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- Tasks: Support the delivery of commercial services and manage various administrative tasks.
- Company: Trinity House, a leading maritime organisation and charity.
- Benefits: Competitive salary, supportive work environment, and opportunities for skill development.
- Why this job: Join a dynamic team and contribute to meaningful maritime operations.
- Qualifications: Experience in administrative support and strong organisational skills required.
- Other info: Fast-paced role with diverse responsibilities and potential for career growth.
The predicted salary is between 26631 - 28229 £ per year.
A permanent role in Harwich with a salary of £26,631.00 - £28,229.00 per annum (Successful candidates will be appointed on the starting salary of this range). The position requires 37 hours per week.
Trinity House works for the benefit and safety of all mariners as a General Lighthouse Authority and maritime charity. Our people are central to our reputation as a leading maritime organisation, as is our commitment as an employer to developing the skills, capabilities and potential of our workforce.
As our Business Support Officer (Commercial), you will play a key role in supporting the delivery of Trinity House's commercial services, including marine aids to navigation contracts and tourism operations at our lighthouse visitor centres and holiday cottages. Working as part of a small and dynamic team, you will help ensure these activities run smoothly and efficiently, supporting the generation of commercial income that contributes to the General Lighthouse Fund.
This is a fast-paced, varied role requiring strong organisation, adaptability, and the ability to manage multiple priorities. Success in this role depends on clear communication, collaboration, sound judgement, and a proactive approach to keeping operations running smoothly, even when priorities shift.
What will you do:
- Provide day-to-day support to the Commercial and Tourism Services team, including managing enquiries from internal and external stakeholders.
- Monitor budgets, issue invoices, and track payments.
- Support the coordination of commercial contracts and site-sharing agreements.
- Assist with research and preparation of business proposals.
- Organise exhibitions, events, and travel arrangements.
- Maintain records, reports, and the commercial services risk register.
- Support the operation of lighthouse visitor centres and holiday cottages.
- Monitor customer feedback and help resolve operational issues.
You will work closely with colleagues across the organisation as well as external partners, helping keep a wide range of commercial and tourism activities running smoothly.
What are we looking for:
We are looking for someone who enjoys variety, thrives in a busy environment, and takes pride in keeping complex activities organised and on track. You should have:
- Experience providing administrative or business support.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Good IT skills, including Microsoft Office and database systems.
- The ability to analyse and present information clearly.
- The ability to work independently and collaboratively within a team.
Qualifications:
- Level 2 qualifications in relevant functional skills.
Desirable:
- A full driving licence (for occasional travel to Trinity House sites).
We welcome qualified individuals to apply and look forward to reviewing your applications for this exciting opportunity. We are committed to equity within a respectful, diverse, and inclusive environment.
If you are interested in applying for this position, please complete the online application process by submitting your CV along with a supporting statement, evidencing how you meet the role requirements.
Business Support Officer - Commercial Services employer: Trinity House
Contact Detail:
Trinity House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Commercial Services
✨Tip Number 1
Network like a pro! Reach out to people in the maritime industry or those who work at Trinity House. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Trinity House and its commercial services. Knowing the ins and outs of their operations will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role requires clear communication, try mock interviews with friends or family to get comfortable articulating your thoughts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to follow instructions.
We think you need these skills to ace Business Support Officer - Commercial Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your relevant experience in administrative support and any specific skills that match the job description, like organisation and communication.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain how your skills and experiences align with the role. Be specific about your achievements and how they relate to the tasks mentioned in the job description.
Showcase Your IT Skills: Since good IT skills are essential for this role, don’t forget to mention your proficiency in Microsoft Office and any database systems you’ve used. Give examples of how you've used these tools in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Trinity House
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Officer role and its responsibilities. Familiarise yourself with Trinity House's commercial services and how they contribute to the General Lighthouse Fund. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss how you keep tasks on track and ensure smooth operations, especially in a fast-paced environment.
✨Communicate Clearly and Effectively
Strong communication is key for this position. Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain complex information or present data, so consider how you can convey your ideas simply and effectively during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or how success is measured. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.