At a Glance
- Tasks: Manage customer accounts, chase debts, and maintain cash flow in a fast-paced finance team.
- Company: Stable organisation in South Birmingham with a supportive culture and hybrid working.
- Benefits: Competitive salary, hybrid work, holiday buy scheme, health cash plan, and gym discounts.
- Other info: Great career growth opportunities and a fun work environment.
- Why this job: Join a dynamic team and make a real impact on financial performance.
- Qualifications: Experience in credit control or accounts receivable, strong communication skills, and attention to detail.
The predicted salary is between 26000 - 30000 £ per year.
Location: South Birmingham
Salary: £26,000 - £30,000 per annum
Job Type: Full-Time | Permanent | Hybrid Working
Overview
We are currently recruiting for an experienced Credit Controller to join a busy and fast‑paced finance team based in South Birmingham. This is an excellent opportunity for a Credit Control professional with experience in Accounts Receivable, Sales Ledger, or Debt Collection looking to join a stable and supportive organisation offering hybrid working. The successful candidate will manage a high‑volume customer ledger, reduce aged debt, maintain cash flow, and build strong working relationships across a multi‑site business environment.
Key Responsibilities
- Manage a high‑volume Accounts Receivable and Sales Ledger portfolio
- Chase outstanding debt via telephone, email, and written correspondence
- Reduce aged debt and maintain strong collection performance
- Allocate and reconcile customer payments accurately
- Conduct credit checks and monitor customer credit limits
- Investigate and resolve customer account queries and invoice disputes
- Escalate overdue accounts to debt collection agencies or legal action when required
- Process new customer account applications and maintain records
- Build effective relationships with customers and internal stakeholders
- Produce reports using Microsoft Dynamics and Excel and support continuous improvement initiatives
- Assist with cash allocation, reconciliation and month‑end processes
Requirements
Essential Experience
- Previous experience as a Credit Controller, Accounts Receivable Assistant, or Sales Ledger Clerk
- Experience managing high‑volume customer ledgers
- Strong debt collection experience
- Communication and negotiation skills
- Organisation and attention to detail
- Ability to work independently in a fast‑paced environment
- Finance systems experience
- Excel skills including VLOOKUPs, filters, sorting, data analysis and manipulation
Desirable Experience
- Microsoft Dynamics / OCR / shared service environment experience (systems exposure)
- Experience in construction, retail, logistics or multi‑site businesses
- AAT qualification or finance‑related study
Candidate Profile
- Proactive and adaptable
- Confident, resilient communicator
- Organised with strong attention to detail
- Team player with a professional approach
Salary & Benefits
£26,000 - £30,000 per annum
Hybrid working model with minimum 3 days in the office
Onboarding and training attendance required onsite
Benefits include Holiday Buy Scheme, Enhanced pension, Bonus scheme, ShareSave, Free breakfast, Health Cash Plan, EAP, Gym discounts, Cycle to Work, and Retail discounts.
Credit Controller in England employer: Trinity House Group Ltd
Join a dynamic finance team in South Birmingham as a Credit Controller, where you'll thrive in a supportive and stable environment that values your expertise. With a hybrid working model, generous benefits including a Holiday Buy Scheme, enhanced pension, and opportunities for professional growth, this role offers a rewarding career path while fostering strong relationships across a multi-site business. Experience a culture that prioritises employee well-being and development, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences with debt collection and how you’ve managed high-volume ledgers. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’re familiar with Microsoft Dynamics or Excel, make sure to highlight that during interviews. We know these tools are crucial for the role, so let’s demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and accounts receivable. We want to see how your skills match the job description, so don’t be shy about showcasing your debt collection successes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Share specific examples of how you've managed high-volume ledgers or resolved customer queries effectively.
Show Off Your Skills:Don’t forget to mention your Excel skills, especially if you’re familiar with VLOOKUPs and data analysis. We love candidates who can demonstrate their technical abilities, so make sure to include any relevant finance systems experience too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Trinity House Group Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with high volumes of accounts and debt collection. Brush up on your financial knowledge and be ready to discuss your experience managing customer ledgers. Be prepared to share specific examples of how you've successfully reduced aged debt in the past.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, demonstrate your ability to negotiate and resolve disputes effectively. You might even want to role-play a scenario where you chase outstanding debt to show off your skills in action.
✨Familiarise Yourself with Relevant Software
Since the job mentions using Microsoft Dynamics and Excel, make sure you're comfortable discussing your experience with these tools. Highlight any specific functions you've used, like VLOOKUPs or data analysis, to show that you're tech-savvy and ready to hit the ground running.
✨Build Rapport with the Interviewers
Remember, building relationships is a big part of being a Credit Controller. Use the interview as an opportunity to connect with your interviewers. Ask them about their experiences in the company and share your enthusiasm for working collaboratively within a multi-site environment.
