At a Glance
- Tasks: Manage customer accounts, chase debts, and maintain cash flow in a dynamic finance team.
- Company: Stable organisation in South Birmingham with a supportive culture and hybrid working.
- Benefits: Competitive salary, holiday buy scheme, enhanced pension, gym discounts, and more.
- Other info: Opportunity for professional growth and a vibrant team atmosphere.
- Why this job: Join a fast-paced environment and make a real impact on financial performance.
- Qualifications: Experience in credit control or accounts receivable, strong communication, and Excel skills.
The predicted salary is between 26000 - 30000 £ per year.
We are currently recruiting for an experienced Credit Controller to join a busy and fast-paced finance team based in South Birmingham. This is an excellent opportunity for a Credit Control professional with experience in Accounts Receivable, Sales Ledger, or Debt Collection looking to join a stable and supportive organisation offering hybrid working.
The successful candidate will manage a high-volume customer ledger, reduce aged debt, maintain cash flow, and build strong working relationships across a multi-site business environment.
Key Responsibilities- Manage a high-volume Accounts Receivable and Sales Ledger portfolio
- Chase outstanding debt via telephone, email, and written correspondence
- Reduce aged debt and maintain strong collection performance
- Allocate and reconcile customer payments accurately
- Conduct credit checks and monitor customer credit limits
- Investigate and resolve customer account queries and invoice disputes
- Escalate overdue accounts to debt collection agencies or legal action when required
- Process new customer account applications and maintain records
- Build effective relationships with customers and internal stakeholders
- Produce reports using Microsoft Dynamics and Excel and support continuous improvement initiatives
- Assist with cash allocation, reconciliation and month-end processes
- Previous experience as a Credit Controller, Accounts Receivable Assistant, or Sales Ledger Clerk
- Experience managing high-volume customer ledgers
- Strong debt collection experience
- Communication and negotiation skills
- Organisation and attention to detail
- Ability to work independently in a fast-paced environment
- Finance systems experience
- Excel skills including – VLOOKUPs, filters, sorting, data analysis and manipulation
- Microsoft Dynamics / OCR / shared service environment experience (systems exposure)
- Experience in construction, retail, logistics or multi-site businesses
- AAT qualification or finance-related study
- Proactive and adaptable
- Confident, resilient communicator
- Organised with strong attention to detail
- Team player with a professional approach
- £26,000 - £30,000 per annum
- Hybrid working model with minimum 3 days in the office
- Onboarding and training attendance required onsite
- Benefits include – Holiday Buy Scheme, Enhanced pension, Bonus scheme, ShareSave, Free breakfast, Health Cash Plan, EAP, Gym discounts, Cycle to Work, and Retail discounts
If you are an experienced Credit Controller, Accounts Receivable Assistant, or Sales Ledger Clerk looking for your next opportunity in Birmingham, apply today and take the next step in your finance career.
Credit Controller employer: Trinity House Group Ltd
Join a dynamic finance team in South Birmingham as a Credit Controller, where you'll enjoy a supportive work culture that prioritises employee well-being and professional growth. With a hybrid working model, competitive salary, and an array of benefits including a Holiday Buy Scheme and health cash plan, this role offers a rewarding opportunity to thrive in a fast-paced environment while building strong relationships across a multi-site business. Embrace the chance to enhance your career in a stable organisation that values your contributions and fosters continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt collection and accounts receivable. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of reports you've produced or processes you've improved in previous roles. This will help you stand out as a proactive candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control, accounts receivable, and debt collection. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Share specific examples of how you've managed high-volume ledgers or resolved customer queries effectively.
Show Off Your Excel Skills:Since we love data, make sure to mention your Excel skills, especially if you’re familiar with VLOOKUPs and data analysis. We’re looking for someone who can handle reports like a pro, so let us know what you can do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Trinity House Group Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with high volumes of accounts and debt. Brush up on your financial metrics and be ready to discuss how you've successfully managed ledgers in the past. Use specific examples to showcase your experience with reducing aged debt and maintaining cash flow.
✨Master the Art of Communication
Strong communication skills are key in this role. Prepare to demonstrate your negotiation techniques and how you handle difficult conversations with customers. Think of scenarios where you've resolved disputes or built relationships, and be ready to share those stories.
✨Show Off Your Tech Skills
Familiarity with finance systems like Microsoft Dynamics and Excel is essential. Be prepared to discuss your experience with these tools, especially your proficiency in Excel functions like VLOOKUPs and data analysis. You might even want to bring examples of reports you've generated in the past.
✨Be Proactive and Adaptable
The finance world can be fast-paced and ever-changing. Highlight your ability to work independently and adapt to new challenges. Share examples of how you've taken initiative in previous roles, whether it was improving processes or managing unexpected issues.
