Job Description Lottery Administrator
At Trinity Hospice and Brian House Children's Hospice, our weekly lottery is one of our most important fundraising income streams, generating vital income that helps us provide specialist care and support to patients and families across Blackpool, Fylde and Wyre.
We're looking for an organised and customer-focused Lottery Administrator to join our Fundraising Team and play a key role in ensuring our lottery runs smoothly, accurately and efficiently.
This is a fantastic opportunity for someone who enjoys administration, working with data and building positive relationships with supporters. You'll be the person behind the scenes making sure memberships, payments, records and lottery draws are managed accurately, while providing excellent service to the people whose support makes our work possible.
What you'll be doing
Managing the day-to-day administration of our weekly hospice lottery
Processing memberships, Direct Debits, payments and supporter records
Responding to enquiries by telephone, email and post
Maintaining accurate database records and ensuring data quality
Working closely with colleagues in fundraising and finance to reconcile income
Supporting lottery growth and retention initiatives
Assisting with raffle super draws and fundraising projects
Helping deliver an outstanding experience for our supporters
Supporting and training volunteers involved in lottery activity
About you
You don't necessarily need previous lottery or fundraising experience. We're more interested in finding someone who:
Has excellent customer service skills
Is organised and highly accurate
Enjoys working with databases and computer systems
Has experience of administration and handling data
Can manage competing priorities and deadlines
Communicates confidently and professionally
Works well both independently and as part of a team
Takes pride in delivering a great service
Wants their work to have a positive impact on the local community
This role could suit someone from a background in:
Customer service
Office administration
Financial administration
Membership administration
Database or CRM administration
Accounts support
Call handling or contact centre work
Charity, supporter care or donor services roles
Why join Trinity Hospice?
At Trinity Hospice, every role helps us make a difference. We support around 8,000 people each year, providing compassionate care to patients and families across our local community.
In return, we offer:
38 days annual leave (including Bank Holidays)
Free onsite parking
Subsidised onsite canteen
Access to training and development opportunities
Employee wellbeing support
Pension scheme options
Be part of something meaningful
Every lottery player helps fund care, comfort and support for local people living with life-limiting illness. As our Lottery Administrator, you'll play a vital role in ensuring their support makes the greatest possible impact.
Join Team Trinity and help us continue delivering compassionate care across the Fylde Coast.
Closing Date: 30 August 2026
Interview Date: Week Commencing 07 September 2026
If this sounds like you, please hit apply now!
Reference : AGS673
Vacancy : Lottery Administrator
Location : Blackpool
Salary : £25,948
Hours : 37 Hours (part time or condensed hours considered)
Smart Hire is advertising on behalf of an external company.
Contact Details:
Trinity Hospice & Palliative Care Services Recruitment Team
