Senior Care Coordinator

Senior Care Coordinator

Full-Time 31500 - 44100 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate care operations, manage staff rotas, and ensure clients receive compassionate support.
  • Company: Join Trinity Homecare, an award-winning provider rated 'Outstanding' by the CQC.
  • Benefits: Enjoy ongoing support, career growth, and a family-like team atmosphere.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: Experience in healthcare scheduling, excellent organisational skills, and confident communication required.
  • Other info: Opportunities for training and gaining recognised qualifications while you work.

The predicted salary is between 31500 - 44100 £ per year.

About The Role

Join Our Outstanding Rated Team at Trinity Homecare!Now Hiring: Senior Care Coordinator

Location: Northwood | Full-time | £31,500 | Includes On-Call Rota

Who We Are

At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home.

We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.

Why This Role Matters

As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.

What You’ll Do

  • Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences

  • Be the go-to for real-time rota changes, ensuring seamless care delivery

  • Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision

  • Monitor and coordinate training and compliance, keeping carers at their best

  • Support emergency situations with calm and confidence, including on-call cover

  • Record communications, manage enquiries, and keep systems up to date

  • Conduct appraisals, supervisions, and audits — shaping our high standards of care

  • Be part of recruitment activities, from interviews to onboarding support

  • Handle feedback and concerns sensitively, always putting clients first

What We’re Looking For

  • Experience in a domiciliary care or healthcare scheduling role

  • Excellent organisational and problem-solving skills

  • Confident communicator — warm, clear, and professional

  • Comfortable with digital tools like People Planner and Microsoft Office

  • Ideally qualified to QCF Level 2/3 in Health & Social Care

  • Resilient, caring, and committed to doing the right thing — every time

What You’ll Love About Us

  • A welcoming team that treats each other like family

  • Ongoing support and development opportunities

  • The chance to grow your career in one of the UK’s leading care providers

  • Your work will genuinely transform lives

Ready to Make a Difference?

We’d love to hear from you. Apply today and help us deliver care that truly cares.

About Us

Trinity is anaward-winning care provider, proudly rated‘Outstanding’ by the CQC— placing us in thetop 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’spersonal, trusted,andtruly compassionate— values that resonate through everything we do.

As anapproved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers togain nationally recognised qualifications while they work.

At Trinity, we don’t just talk about our values —we live them every single day.

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Senior Care Coordinator employer: Trinity Homecare

At Trinity Homecare, we pride ourselves on being an Outstanding rated employer in the heart of Northwood, where our team is like family. We offer a supportive work culture with ongoing development opportunities, allowing you to grow your career while making a meaningful impact in the lives of our clients. Join us and experience the satisfaction of transforming lives through compassionate care in a dynamic and rewarding environment.
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Contact Detail:

Trinity Homecare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Care Coordinator

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, like People Planner and Microsoft Office. Being comfortable with these digital tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've successfully managed schedules or coordinated care in previous roles. This will help you stand out as someone who can handle the demands of a Senior Care Coordinator.

✨Tip Number 3

Network with current or former employees of Trinity Homecare if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 4

Prepare to discuss real-life scenarios where you've had to handle emergencies or difficult situations calmly. This will highlight your resilience and problem-solving abilities, key traits for the role.

We think you need these skills to ace Senior Care Coordinator

Experience in domiciliary care or healthcare scheduling
Excellent organisational skills
Strong problem-solving skills
Confident communication skills
Proficiency in digital tools like People Planner and Microsoft Office
QCF Level 2/3 in Health & Social Care (ideally)
Resilience in high-pressure situations
Ability to handle feedback and concerns sensitively
Capacity to conduct appraisals and supervisions
Understanding of compliance and training coordination
Ability to craft efficient staff rotas
Calmness in emergency situations
Commitment to client-first approach

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Care Coordinator position. Tailor your application to highlight how your experience aligns with their needs.

Highlight Relevant Experience: Emphasise your experience in domiciliary care or healthcare scheduling. Provide specific examples of how you've successfully managed staff rotas, liaised with care managers, or handled emergency situations.

Showcase Your Skills: Demonstrate your organisational and problem-solving skills in your CV and cover letter. Mention your proficiency with digital tools like People Planner and Microsoft Office, as these are crucial for the role.

Craft a Personal Cover Letter: Write a compelling cover letter that reflects your passion for care and commitment to making a difference. Use a warm and professional tone, and explain why you want to join Trinity Homecare specifically.

How to prepare for a job interview at Trinity Homecare

✨Show Your Passion for Care

Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to providing compassionate care, as this aligns with Trinity Homecare's values.

✨Demonstrate Organisational Skills

Since the role requires excellent organisational abilities, be prepared to discuss specific examples of how you've successfully managed schedules or coordinated care in previous positions. Highlight any tools or methods you used to stay organised.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about past situations where you had to make quick decisions and how you ensured the best outcomes for clients.

✨Familiarise Yourself with Digital Tools

As the role involves using digital tools like People Planner, it’s beneficial to familiarise yourself with these platforms beforehand. If you have experience with similar software, be ready to discuss how you utilised them effectively.

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