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- Tasks: Coordinate care operations, manage staff rotas, and ensure clients receive compassionate support.
- Company: Trinity Homecare is a leading private pay homecare provider in the South of England, rated 'Outstanding' by CQC.
- Benefits: Enjoy ongoing support, development opportunities, and a chance to grow your career in a family-like team.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience in healthcare scheduling, excellent organisational skills, and ideally QCF Level 2/3 in Health & Social Care.
- Other info: Join an award-winning team that values compassion and personal growth.
The predicted salary is between 25200 - 35100 £ per year.
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Join Our Outstanding Rated Team at Trinity Homecare!
Now Hiring: Senior Care Coordinator
Location: Northwood | ? Full-time | £31,500 | Includes On-Call Rota
Who We Are
At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home.
We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.
Why This Role Matters
As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.
What You’ll Do
- Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences
- Be the go-to for real-time rota changes, ensuring seamless care delivery
- Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision
- Monitor and coordinate training and compliance, keeping carers at their best
- Support emergency situations with calm and confidence, including on-call cover
- Record communications, manage enquiries, and keep systems up to date
- Conduct appraisals, supervisions, and audits — shaping our high standards of care
- Be part of recruitment activities, from interviews to onboarding support
- Handle feedback and concerns sensitively, always putting clients first
What We’re Looking For
- Experience in a domiciliary care or healthcare scheduling role
- Excellent organisational and problem-solving skills
- Confident communicator — warm, clear, and professional
- Comfortable with digital tools like People Planner and Microsoft Office
- Ideally qualified to QCF Level 2/3 in Health & Social Care
- Resilient, caring, and committed to doing the right thing — every time
What You’ll Love About Us
- A welcoming team that treats each other like family
- Ongoing support and development opportunities
- The chance to grow your career in one of the UK’s leading care providers
- Your work will genuinely transform lives
Ready to Make a Difference?
We’d love to hear from you. Apply today and help us deliver care that truly cares.
Trinity is an award-winning care provider, proudly rated ‘Outstanding’ by the CQC — placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate — values that resonate through everything we do.
As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work.
At Trinity, we don’t just talk about our values — we live them every single day.
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Senior Care Coordinator employer: Trinity Homecare
Contact Detail:
Trinity Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like People Planner and Microsoft Office. Being comfortable with these digital tools will not only help you stand out but also show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your experience in healthcare scheduling or domiciliary care during any informal conversations or networking opportunities. This can help you make a personal connection with current employees or recruiters, increasing your chances of being remembered.
✨Tip Number 3
Demonstrate your organisational and problem-solving skills through real-life examples when you get the chance to speak with someone from the company. This could be during an interview or even a casual chat, showing that you can handle the responsibilities of the role.
✨Tip Number 4
Research Trinity Homecare's values and recent achievements, especially their 'Outstanding' rating by the CQC. Being able to discuss how your personal values align with theirs can make a strong impression and show your genuine interest in the role.
We think you need these skills to ace Senior Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in domiciliary care or healthcare scheduling. Emphasise your organisational skills and any specific tools you've used, like People Planner.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care coordination. Mention how your values align with Trinity Homecare's mission to provide compassionate care and your commitment to high standards.
Highlight Relevant Qualifications: If you have qualifications like QCF Level 2/3 in Health & Social Care, make them prominent in your application. This shows you meet the essential criteria for the role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated in previous roles. This is crucial for a Senior Care Coordinator, so highlight any experiences where you liaised with clients or team members.
How to prepare for a job interview at Trinity Homecare
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care and support to clients. Share personal experiences or stories that highlight your commitment to improving the lives of others, as this aligns with Trinity Homecare's values.
✨Demonstrate Organisational Skills
As a Senior Care Coordinator, you'll need excellent organisational skills. Be prepared to discuss specific examples of how you've successfully managed schedules or coordinated care in previous roles, showcasing your ability to handle multiple tasks efficiently.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools like People Planner, it’s beneficial to familiarise yourself with these platforms beforehand. Mention any relevant experience you have with similar software during the interview to demonstrate your tech-savviness.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience in challenging situations. Think of examples where you've had to remain calm under pressure or resolve conflicts, as these will be crucial in the role.
