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- Tasks: Coordinate care operations, manage staff rotas, and ensure clients receive compassionate support.
- Company: Trinity Homecare is an award-winning provider, rated 'Outstanding' by the CQC for over 20 years.
- Benefits: Enjoy ongoing support, career growth, and the chance to transform lives in a family-like team.
- Why this job: Make a real difference daily while working in a supportive and passionate environment.
- Qualifications: Experience in healthcare scheduling, excellent organisational skills, and ideally QCF Level 2/3 in Health & Social Care.
- Other info: Join a top 4% care company in the UK and gain nationally recognised qualifications.
The predicted salary is between 25200 - 36000 £ per year.
Join Our Outstanding Rated Team at Trinity Homecare!
Location: Northwood | Full-time | £31,500 | Includes On-Call Rota
At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home. We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.
As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.
What You’ll Do:
- Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences
- Be the go-to for real-time rota changes, ensuring seamless care delivery
- Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision
- Monitor and coordinate training and compliance, keeping carers at their best
- Support emergency situations with calm and confidence, including on-call cover
- Record communications, manage enquiries, and keep systems up to date
- Conduct appraisals, supervisions, and audits — shaping our high standards of care
- Be part of recruitment activities, from interviews to onboarding support
- Handle feedback and concerns sensitively, always putting clients first
What We’re Looking For:
- Experience in a domiciliary care or healthcare scheduling role
- Excellent organisational and problem-solving skills
- Confident communicator — warm, clear, and professional
- Comfortable with digital tools like People Planner and Microsoft Office
- Ideally qualified to QCF Level 2/3 in Health & Social Care
- Resilient, caring, and committed to doing the right thing — every time
What You’ll Love About Us:
- A welcoming team that treats each other like family
- Ongoing support and development opportunities
- The chance to grow your career in one of the UK’s leading care providers
- Your work will genuinely transform lives
Ready to Make a Difference? We’d love to hear from you. Apply today and help us deliver care that truly cares.
Trinity is an award-winning care provider, proudly rated ‘Outstanding’ by the CQC — placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate — values that resonate through everything we do. As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work. At Trinity, we don’t just talk about our values — we live them every single day.
Senior Care Coordinator employer: Trinity Homecare
Contact Detail:
Trinity Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like People Planner and Microsoft Office. Being comfortable with these digital tools will not only boost your confidence but also show us that you're ready to hit the ground running.
✨Tip Number 2
Highlight your experience in domiciliary care or healthcare scheduling during any informal conversations or networking opportunities. This will help you stand out as someone who understands the nuances of the role and can contribute effectively from day one.
✨Tip Number 3
Demonstrate your organisational and problem-solving skills through real-life examples when you get the chance to speak with us. We love hearing about how you've tackled challenges in previous roles, especially in a care setting.
✨Tip Number 4
Show your passion for making a difference in people's lives. Whether it's through volunteering or personal experiences, sharing your commitment to compassionate care will resonate with our values and make a lasting impression.
We think you need these skills to ace Senior Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in domiciliary care or healthcare scheduling. Emphasise your organisational skills and any experience with digital tools like People Planner.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care and your commitment to making a difference. Mention specific examples of how you've successfully managed care operations or supported staff in previous roles.
Highlight Relevant Qualifications: If you have qualifications like QCF Level 2/3 in Health & Social Care, be sure to mention them prominently. This will demonstrate your commitment to professional development and the standards expected in the role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients, staff, and healthcare partners. This is crucial for the Senior Care Coordinator role, so make it clear how you excel in this area.
How to prepare for a job interview at Trinity Homecare
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to providing compassionate care, as this aligns with Trinity Homecare's values.
✨Demonstrate Organisational Skills
Since the role requires excellent organisational abilities, be prepared to discuss specific examples of how you've successfully managed schedules or coordinated care in previous roles. Highlight your experience with tools like People Planner and Microsoft Office.
✨Communicate Clearly and Warmly
As a Senior Care Coordinator, effective communication is key. Practice articulating your thoughts clearly and warmly, ensuring you convey professionalism while also being approachable. This will reflect your ability to liaise with clients and staff effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and resilience in emergency situations. Prepare by thinking through potential scenarios you might face in the role and how you would handle them, demonstrating your calmness and confidence under pressure.
