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- Tasks: Connect clients with care teams and ensure top-notch service delivery.
- Company: Leading care service provider with a mission-driven approach.
- Benefits: Competitive salary, hybrid working, and generous leave.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: Customer service experience and excellent organisational skills.
- Other info: Join a passionate team dedicated to quality care.
The predicted salary is between 28800 - 43200 £ per year.
A leading care service provider is seeking a Client Relationship Executive in Horley. This role is vital for connecting clients with care teams, ensuring high-quality service.
Responsibilities include:
- Scheduling
- Maintaining quality standards
- Being a trusted point of contact for clients
Ideal candidates should have:
- Customer service experience
- Organisational skills
- The ability to build relationships
The company offers a competitive salary, hybrid working, and generous leave. Join a mission-driven team dedicated to quality care.
Client Relationship Lead — Hybrid, Care at Home in Horley employer: Trinity Homecare
Contact Detail:
Trinity Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Lead — Hybrid, Care at Home in Horley
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client relationships and care services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed schedules or maintained quality standards in previous roles. It’s all about proving you can handle the responsibilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Relationship Lead — Hybrid, Care at Home in Horley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've successfully built relationships and provided support in previous roles, as this is key for the Client Relationship Lead position.
Be Organised: Demonstrate your organisational skills in your written application. Whether it's through examples of scheduling or managing multiple tasks, we love to see how you keep everything running smoothly, especially in a hybrid working environment.
Connect with Our Mission: Let us know why you're passionate about quality care. In your application, share what drives you to connect clients with care teams and how you align with our mission-driven approach. This will help us see if you're a good fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Trinity Homecare
✨Know the Company Inside Out
Before your interview, take some time to research the care service provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with clients, be prepared to share examples from your past experiences where you excelled in customer service. Highlight situations where you resolved issues or went above and beyond to ensure client satisfaction.
✨Demonstrate Organisational Prowess
As a Client Relationship Lead, you'll need to juggle multiple tasks. Be ready to discuss how you manage your time and prioritise tasks. You could even mention specific tools or methods you use to stay organised, which will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing positively to the team.
