At a Glance
- Tasks: Coordinate care services and ensure clients receive outstanding support.
- Company: Join Trinity Homecare, a leading provider with over 25 years of experience.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Dynamic role with varied responsibilities and excellent growth opportunities.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in care coordination and strong organisational skills.
The predicted salary is between 27000 - 27000 £ per year.
Join a Homecare Provider that Puts Quality First.
Location: Frome | Salary: Up to £27,000 pa | Full Time | Permanent
Be the Person Who Makes Outstanding Care Possible.
Every day, hundreds of families trust Trinity Homecare to support their loved ones to live safely and independently in their own homes. Behind every successful care visit is a Care Coordinator ensuring the right carer is in the right place at the right time.
If you’re highly organised, thrive in a fast-paced environment, enjoy solving problems, and want to make a genuine difference to people’s lives, we’d love to hear from you.
At Trinity Homecare, you’ll join one of the UK’s leading homecare providers, with over 25 years of experience delivering high-quality care and services recognised for excellence across the sector.
Why Join Trinity Homecare?
- Make a Real Difference: Every rota you build and every challenge you solve directly impacts the lives of our clients and care professionals.
- Join a Respected Care Provider: Become part of an established, award-winning homecare organisation trusted by families across the UK.
- Career Development Opportunities: We’re passionate about developing our people and creating future leaders within our business.
- Supportive Team Environment: Work alongside experienced Care Managers, Team Leaders and Registered Managers who genuinely support each other and work together to achieve the best outcomes.
- Every Day Is Different: This is a varied role combining scheduling, relationship management, customer service, problem solving and operational coordination.
What You'll Be Doing:
As a Care Coordinator, you’ll play a central role in ensuring the smooth delivery of care services by coordinating care professionals and supporting clients throughout their journey with Trinity Homecare. Your responsibilities will include:
- Managing and optimising staff rotas
- Ensuring continuity of care for clients
- Coordinating new care packages and client starts
- Supporting care professionals with scheduling and availability
- Managing last-minute changes and emergency cover
- Working closely with Care Managers and Team Leaders
- Supporting compliance through training and shadowing schedules
- Building positive relationships with clients, families and care professionals
- Participating in the on-call rota to help maintain service continuity
- Supporting the growth and success of the branch through exceptional service delivery
What We're Looking For:
You’ll be someone who enjoys being at the heart of a busy operation and takes pride in finding solutions. Ideally, you’ll have:
- Experience in domiciliary care, homecare, healthcare scheduling or care coordination
- Excellent organisational and planning skills
- Strong communication and relationship-building abilities
- Confidence managing multiple priorities simultaneously
- A calm approach under pressure
- Strong IT skills and the ability to learn scheduling systems quickly
- A passion for delivering exceptional customer service
- Level 2 or Level 3 Health & Social Care qualification (desirable)
You’ll Succeed Here If You Are:
- Proactive rather than reactive
- A natural problem solver
- Compassionate and people-focused
- Highly organised and detail-oriented
- Motivated by making a difference
- Able to balance quality care with operational efficiency
About Us:
Trinity Homecare is one of the UK’s leading private homecare providers, delivering visiting care, live-in care and specialist support services that enable people to remain independent in the comfort of their own homes. The business has grown to become one of the largest private-pay homecare providers in the South of England while maintaining a strong focus on quality, compassion and personalised care.
At Trinity, we don’t just talk about our values, we live them every single day.
Care Coordinator - Frome employer: Trinity Homecare
Trinity Homecare is an exceptional employer that prioritises quality care and employee development, making it a rewarding place to work in Frome. With a strong focus on career growth, a supportive team environment, and the opportunity to make a real difference in people's lives, employees are empowered to thrive in their roles. Join us and be part of an award-winning organisation that values compassion and excellence in homecare.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator - Frome
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be ready for the interview! Research Trinity Homecare, understand their values, and think about how your skills align with their mission. Prepare some questions to show your interest and enthusiasm for the role.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to thrive in a fast-paced environment like the one at Trinity Homecare.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in people's lives.
We think you need these skills to ace Care Coordinator - Frome
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in care coordination or scheduling, and show us how your skills align with what we’re looking for.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We want to see that you can think on your feet and find solutions, especially in a fast-paced environment like ours.
Emphasise Your People Skills:Since this role is all about building relationships, make sure to mention your communication skills and any experience you have in customer service. We love candidates who can connect with clients and care professionals alike!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Trinity Homecare
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing staff rotas and ensuring continuity of care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since the role involves a lot of problem-solving, think of specific examples from your past experiences where you've successfully navigated challenges. Whether it was managing last-minute changes or coordinating care packages, having concrete examples ready will demonstrate your ability to handle the fast-paced environment.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show your compassionate side and highlight your relationship-building skills. Remember, this role is all about supporting clients and care professionals, so demonstrating your people-focused approach will set you apart.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
