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- Tasks: Coordinate care operations, manage staff rotas, and ensure clients receive compassionate support.
- Company: Trinity Homecare is an award-winning provider, rated 'Outstanding' by the CQC for over 20 years.
- Benefits: Enjoy ongoing support, career growth, and a family-like team atmosphere.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience in healthcare scheduling, excellent organisational skills, and ideally QCF Level 2/3 in Health & Social Care.
- Other info: Join a top 4% care company and gain nationally recognised qualifications while you work.
The predicted salary is between 25200 - 36000 £ per year.
Join Our Outstanding Rated Team at Trinity Homecare!
Location: Northwood | Full-time | £31,500 | Includes On-Call Rota
Who We Are
At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home. We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.
Why This Role Matters
As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.
What You’ll Do
- Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences
- Be the go-to for real-time rota changes, ensuring seamless care delivery
- Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision
- Monitor and coordinate training and compliance, keeping carers at their best
- Support emergency situations with calm and confidence, including on-call cover
- Record communications, manage enquiries, and keep systems up to date
- Conduct appraisals, supervisions, and audits — shaping our high standards of care
- Be part of recruitment activities, from interviews to onboarding support
- Handle feedback and concerns sensitively, always putting clients first
What We’re Looking For
- Experience in a domiciliary care or healthcare scheduling role
- Excellent organisational and problem-solving skills
- Confident communicator — warm, clear, and professional
- Comfortable with digital tools like People Planner and Microsoft Office
- Ideally qualified to QCF Level 2/3 in Health & Social Care
- Resilient, caring, and committed to doing the right thing — every time
What You’ll Love About Us
- A welcoming team that treats each other like family
- Ongoing support and development opportunities
- The chance to grow your career in one of the UK’s leading care providers
- Your work will genuinely transform lives
Ready to Make a Difference? We’d love to hear from you. Apply today and help us deliver care that truly cares.
Trinity is an award-winning care provider, proudly rated ‘Outstanding’ by the CQC — placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate — values that resonate through everything we do.
As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work. At Trinity, we don’t just talk about our values — we live them every single day.
Senior Care Coordinator employer: Trinity Homecare Ltd
Contact Detail:
Trinity Homecare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like People Planner and Microsoft Office. Being comfortable with these digital tools will not only help you stand out but also show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your experience in domiciliary care or healthcare scheduling during any informal conversations or networking opportunities. This will demonstrate your relevant background and passion for the role, making you a more appealing candidate.
✨Tip Number 3
Connect with current or former employees of Trinity Homecare on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've demonstrated excellent organisational and problem-solving skills. Having specific examples ready will showcase your ability to handle the responsibilities of a Senior Care Coordinator effectively.
We think you need these skills to ace Senior Care Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Care Coordinator position. Tailor your application to highlight how your experience aligns with these specific duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in domiciliary care or healthcare scheduling. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and problem-solving skills.
Write a Personalised Cover Letter: In your cover letter, express your passion for care and how you can contribute to Trinity Homecare's mission. Mention specific examples from your past roles that showcase your communication skills and ability to handle emergency situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.
How to prepare for a job interview at Trinity Homecare Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care and support to others. Share personal experiences or stories that highlight your commitment to making a difference in people's lives, as this aligns with the values of Trinity Homecare.
✨Demonstrate Organisational Skills
Prepare examples that showcase your organisational and problem-solving skills. Discuss how you've successfully managed schedules or handled unexpected changes in previous roles, as these are crucial for the Senior Care Coordinator position.
✨Familiarise Yourself with Digital Tools
Since the role involves using tools like People Planner and Microsoft Office, it’s beneficial to familiarise yourself with these platforms beforehand. Mention any relevant experience you have with similar software during the interview to demonstrate your readiness.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle emergencies or difficult situations. Think through potential scenarios you might face in the role and prepare thoughtful responses that reflect your calmness and confidence under pressure.
