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- Tasks: Manage and support carers delivering live-in and visiting care to clients.
- Company: Trinity Homecare is an award-winning care provider with over 20 years of experience.
- Benefits: Flexible part-time hours with potential for growth and training opportunities.
- Why this job: Join a caring team that values personal connections and professional development.
- Qualifications: Experience in care, good literacy, numeracy skills, and a full driving licence required.
- Other info: Opportunity to gain qualifications through our approved NCFE Training Centre.
The predicted salary is between 28800 - 43200 £ per year.
Part time with the view to increase.
Main purpose of the role: As a field care supervisor, you will be required to manage and support a group of carers to deliver live in and visiting care to clients and ensure that Trinity Homecare is being promoted in a positive way. You will also need to participate in the out of hours and emergency on call rota to ensure that the care services provided by Trinity Homecare are safe, effective, responsive, caring and well led.
Main responsibilities:
- To be responsible to the Coordinators for the day to day service provision to the Clients by producing detailed work rotas for the Care Workers and providing both written and verbal instructions/guidance to them.
- To record all activity on people planner – including care calls, telephone conversations, emails received, compliance updates.
- Ensure that any complaints or safeguarding concerns are escalated to the Manager immediately.
- Record all details on Staff Plan.
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.
- Responsible for the monitoring of the service in the field to ensure that it meets the quality targets of the Company, contractual requirements of the commissioners and the NMS and to keep the Registered Manager informed of the outcomes and issues that are identified.
- To visit Service Users and to make reviews of the written Care Plans, examine the written records of medication administration, finance and daily log notes kept by Staff as required by the Registered Manager.
- To report to the Registered Manager any financial issues that have an impact on the overall budget.
- At the direction of the Registered Manager – to carry out spot checks and Supervision reviews of the Staff’s performance.
- To produce reports as required by the Registered Manager.
Compliance:
- To assist the Registered Manager to implement the monitoring and quality control processes under the Company’s Quality Monitoring Policy.
- Generate reports regarding client reviews and reassessments and ensure that these are planned to be completed within the relevant timeframe as set out by the business.
- Generate reports regarding carer supervisions/spot checks/competencies/training and ensure that these are planned to be completed within the relevant timeframe as set out by the business.
- Monitor staff performance by undertaking supervisions/appraisals/spot checks/Medication and Manual Handling Competencies.
- Identify training requirements and ensure all staff undergo all mandatory training and allow for this within their rotas.
- Manage poor performance supported by the Manager.
Job Specification - Essential:
- Experience in care provision at a level that reflects the responsibilities of the post.
- Good literacy and numeracy skills.
- Computer literate.
- Understanding of legislation concerned with care provision.
- Administrative experience.
- Full driving licence.
- Owner driver.
- Enhanced DBS.
Desirable:
- NVQ 2.
- Professional qualification.
- Experience as a supervisor or senior care worker or other role within a care providing organisation.
Trinity is an award-winning Care provider with over 20 years of experience in the Care Industry. We’re personal, we’re trusted, we’re caring and we ensure that it resonates throughout everything we do. We are also an approved NCFE Training Centre so there is an opportunity for new and existing carers to gain qualifications whilst they work. We live our values.
Field Care Supervisor employer: Trinity Homecare Ltd
Contact Detail:
Trinity Homecare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor
✨Tip Number 1
Familiarise yourself with the specific care regulations and compliance standards in the East of England. Understanding local legislation will not only help you in interviews but also demonstrate your commitment to quality care.
✨Tip Number 2
Network with current or former employees of Trinity Homecare. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and ensuring compliance in care settings. Be ready to share specific examples that highlight your leadership skills and ability to handle challenges in a care environment.
✨Tip Number 4
Showcase your understanding of the importance of training and development for care staff. Be prepared to discuss how you would identify training needs and support your team in achieving their qualifications while maintaining high standards of care.
We think you need these skills to ace Field Care Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Care Supervisor. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in care provision, management, and compliance. Emphasise any supervisory roles or administrative experience that showcases your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for care provision and your understanding of the role. Mention specific experiences that demonstrate your skills in managing teams and ensuring quality care.
Highlight Relevant Qualifications: If you have any relevant qualifications, such as NVQ 2 or other professional certifications, be sure to mention these in your application. This will strengthen your candidacy and show your commitment to professional development.
How to prepare for a job interview at Trinity Homecare Ltd
✨Showcase Your Care Experience
Make sure to highlight your previous experience in care provision. Discuss specific situations where you managed or supported a team, as this role requires strong leadership skills.
✨Understand the Compliance Requirements
Familiarise yourself with the legislation and compliance standards related to care provision. Be prepared to discuss how you would ensure that these standards are met in your role.
✨Demonstrate Strong Communication Skills
As a Field Care Supervisor, you'll need to communicate effectively with both carers and clients. Practice articulating your thoughts clearly and respectfully, as this will be crucial during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of examples from your past experiences where you successfully handled challenges in care management.
