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- Tasks: Manage and support carers delivering live-in and visiting care to clients.
- Company: Trinity Homecare is an award-winning care provider with over 20 years of experience.
- Benefits: Flexible part-time hours with potential for growth and training opportunities.
- Why this job: Join a caring team that values personal connections and professional development.
- Qualifications: Experience in care, good literacy, numeracy skills, and a full driving licence required.
- Other info: Opportunity to gain qualifications through our approved NCFE Training Centre.
The predicted salary is between 28800 - 43200 £ per year.
Part time with the view to increase.
Main purpose of the role: As a field care supervisor, you will be required to manage and support a group of carers to deliver live in and visiting care to clients and ensure that Trinity Homecare is being promoted in a positive way. You will also need to participate in the out of hours and emergency on call rota to ensure that the care services provided by Trinity Homecare are safe, effective, responsive, caring and well led.
Main responsibilities:
- To be responsible to the Coordinators for the day to day service provision to the Clients by producing detailed work rotas for the Care Workers and providing both written and verbal instructions/guidance to them.
- To record all activity on people planner – including care calls, telephone conversations, emails received, compliance updates.
- Ensure that any complaints or safeguarding concerns are escalated to the Manager immediately. Record all details on Staff Plan.
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.
- Responsible for the monitoring of the service in the field to ensure that it meets the quality targets of the Company, contractual requirements of the commissioners and the NMS and to keep the Registered Manager informed of the outcomes and issues that are identified.
- To visit Service Users and to make reviews of the written Care Plans, examine the written records of medication administration, finance and daily log notes kept by Staff as required by the Registered Manager.
- To report to the Registered Manager any financial issues that have an impact on the overall budget.
- At the direction of the Registered Manager – to carry out spot checks and Supervision reviews of the Staff’s performance.
- To produce reports as required by the Registered Manager.
Compliance:
- To assist the Registered Manager to implement the monitoring and quality control processes under the Company’s Quality Monitoring Policy.
- Generate reports regarding client reviews and reassessments and ensure that these are planned to be completed within the relevant timeframe as set out by the business.
- Generate reports regarding carer supervisions/spot checks/competencies/training and ensure that these are planned to be completed within the relevant timeframe as set out by the business.
- Monitor staff performance by undertaking supervisions/appraisals/spot checks/Medication and Manual Handling Competencies.
- Identify training requirements and ensure all staff undergo all mandatory training and allow for this within their rotas.
- Manage poor performance supported by the Manager.
Job Specification - Essential:
- Experience in care provision at a level that reflects the responsibilities of the post.
- Good literacy and numeracy skills.
- Computer literate.
- Understanding of legislation concerned with care provision.
- Administrative experience.
- Full driving licence.
- Owner driver.
- Enhanced DBS.
Desirable:
- NVQ 2 Professional qualification.
- Experience as a supervisor or senior care worker or other role within a care providing organisation.
Trinity is an award-winning Care provider with over 20 years of experience in the Care Industry. We’re personal, we’re trusted, we’re caring and we ensure that it resonates throughout everything we do. We are also an approved NCFE Training Centre so there is an opportunity for new and existing carers to gain qualifications whilst they work.
We live our values.
Locations
Field Care Supervisor employer: Trinity Homecare Ltd
Contact Detail:
Trinity Homecare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor
✨Tip Number 1
Familiarise yourself with the specific care regulations and compliance standards relevant to the East of England. Understanding local legislation will not only help you in interviews but also demonstrate your commitment to quality care.
✨Tip Number 2
Network with current or former employees of Trinity Homecare. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and ensuring compliance in care settings. Be ready to share specific examples that highlight your leadership skills and ability to handle challenges in a care environment.
✨Tip Number 4
Showcase your understanding of the importance of training and development for care staff. Be prepared to discuss how you would identify training needs and support your team in achieving their professional goals.
We think you need these skills to ace Field Care Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care provision, especially any supervisory roles. Emphasise your literacy, numeracy skills, and computer literacy, as these are essential for the Field Care Supervisor position.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the responsibilities outlined in the job description. Mention your experience with compliance, staff performance monitoring, and your ability to manage care services effectively.
Highlight Relevant Qualifications: If you have an NVQ 2 or any other professional qualifications related to care, make sure to mention them prominently. Also, include your enhanced DBS status and full driving licence, as these are crucial for the role.
Showcase Your Values: Trinity Homecare values personal, trusted, and caring service. In your application, reflect these values by providing examples of how you've demonstrated them in your previous roles. This will show that you align with their mission.
How to prepare for a job interview at Trinity Homecare Ltd
✨Showcase Your Care Experience
Make sure to highlight your previous experience in care provision. Discuss specific situations where you managed or supported a team, as this role requires strong leadership skills.
✨Demonstrate Your Understanding of Compliance
Familiarise yourself with the relevant legislation and compliance requirements in the care sector. Be prepared to discuss how you would ensure that care services meet quality targets and contractual obligations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you had to handle complaints or safeguarding concerns, and be ready to explain your approach and the outcomes.
✨Emphasise Communication Skills
As a Field Care Supervisor, effective communication is key. Be ready to discuss how you would provide guidance to carers and interact with clients, ensuring that you convey respect and professionalism at all times.
