At a Glance
- Tasks: Lead the commercial success of our growing Live-in Care division and drive performance.
- Company: Join Trinity Homecare, an award-winning care provider with a strong reputation.
- Benefits: Competitive salary, career progression, and a supportive leadership team.
- Other info: Opportunity to influence growth strategy in a fast-paced care environment.
- Why this job: Shape the future of Live-in Care while making a meaningful impact.
- Qualifications: Commercially minded leader with experience in driving performance and building partnerships.
The predicted salary is between 55000 - 55000 € per year.
Lead the commercial future of a growing Live-in Care division. This is an exciting opportunity to join Trinity Homecare at a pivotal stage of growth and play a leading role in shaping the future of our Live-in Care service. As Head of Live-in Commercial Performance, you will have significant influence across commercial strategy, operational delivery, workforce capacity, and business growth. Working closely with senior leadership, you will drive performance, strengthen strategic partnerships, and help position Trinity Homecare as the provider of choice for high-quality live-in care services across the UK.
Role Purpose
As Head of Live-in Commercial Performance, you will lead the commercial and operational success of the Live-in Care division, ensuring sustainable growth, strong profitability, and outstanding service delivery. You will oversee all commercial aspects of the service including pipeline performance, client mobilisation, workforce planning, and stakeholder engagement, while supporting the wider strategic direction of the business. This is a highly visible leadership role with the opportunity to influence growth strategy, operational performance, and long-term service development.
Objectives
- Driving sustainable business growth across the Live-in Care division
- Improving conversion rates, client retention, and overall profitability
- Ensuring effective mobilisation of clients and carers
- Maintaining strong workforce capacity to support operational demand
- Delivering excellent client outcomes and service continuity
- Supporting Trinity Homecare’s ambition to expand and strengthen its Live-in Care offering
Responsibilities
Commercial & Operational Leadership- Lead performance across key commercial metrics including new business growth, conversions, retention, and profitability
- Develop and implement operational plans aligned to monthly and annual targets
- Monitor service performance and implement initiatives to improve operational efficiency and client continuity
- Work closely with Finance to support pricing strategy, affordability, and margin performance
- Ensure effective workforce planning and timely client placements
- Support strategic decision-making across the Live-in Care division
- Build and maintain strong relationships with healthcare organisations, commissioners, and key external stakeholders
- Identify and develop opportunities for growth across private and funded care markets
- Represent Trinity Homecare at networking events, regional forums, and partnership meetings
- Help strengthen Trinity’s reputation as a trusted provider of high-quality live-in care solutions
- Partner with Recruitment and Operations teams to maintain strong carer capacity and service continuity
- Promote a high-performance culture focused on collaboration, accountability, and excellence
- Work cross-functionally with Marketing, Finance, Recruitment, and Operations to support business objectives
Person Specification
We are looking for someone who is:
- Commercially minded with strong operational awareness
- Experienced in driving performance and delivering business growth
- Confident managing stakeholder relationships and developing partnerships
- Skilled in workforce planning and service delivery management
- A proactive and resilient leader with a solutions-focused mindset
- Passionate about delivering exceptional care services and leading teams with integrity
You will ideally have experience within live-in care, healthcare, social care, or another service-led operational environment.
Why Join Trinity Homecare?
- Opportunity to shape and influence a key growth area within the business
- Join an award-winning and values-driven care provider
- High-visibility leadership role with genuine strategic impact
- Collaborative and supportive senior leadership team
- Career progression and development opportunities within a growing organisation
- Competitive salary and benefits package
If you are an ambitious leader looking for an opportunity to combine commercial success with meaningful, person-centred care, we would love to hear from you. Apply today and help shape the future of Live-in Care at Trinity Homecare.
About Us
Trinity is an award-winning care provider, proudly rated ‘Outstanding’ by the CQC, placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate, values that resonate through everything we do. As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work. At Trinity, we don’t just talk about our values, we live them every single day.
Head of Live-in Commercial Performance employer: Trinity Homecare Group
Trinity Homecare is an exceptional employer, offering a unique opportunity to lead the commercial future of our Live-in Care division in a supportive and values-driven environment. With a focus on career progression, competitive salary, and a collaborative senior leadership team, employees are empowered to make a meaningful impact while delivering high-quality care. Join us to shape the future of live-in care and be part of an award-winning organisation that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Live-in Commercial Performance
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care industry. Attend events, join forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion for care! When you get the chance to chat with hiring managers or during interviews, share your experiences and what drives you in the live-in care sector. Let them see your enthusiasm and commitment to delivering exceptional service.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for leadership roles in care and practice your responses. Think about how your skills align with Trinity Homecare’s values and mission, and be ready to discuss how you can contribute to their growth.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Live-in Commercial Performance
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commercial performance and leadership. We want to see how your skills align with the role of Head of Live-in Commercial Performance, so don’t hold back!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive business growth and improve service delivery. Use numbers and examples to make your case compelling – we love a good success story!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is not just qualified but also passionate about delivering exceptional care services. Share your motivations and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Trinity Homecare Group
✨Know Your Numbers
As the Head of Live-in Commercial Performance, you'll need to demonstrate your understanding of key commercial metrics. Brush up on your knowledge of conversion rates, client retention, and profitability. Be ready to discuss how you've driven these metrics in previous roles.
✨Showcase Your Leadership Style
This role requires a proactive and resilient leader. Prepare examples that highlight your leadership style, particularly in driving performance and fostering collaboration. Think about times when you’ve successfully led teams through challenges or implemented new strategies.
✨Understand the Market Landscape
Familiarise yourself with the live-in care market and Trinity Homecare's position within it. Research competitors and be prepared to discuss potential growth opportunities. Showing that you understand the landscape will demonstrate your strategic thinking and readiness for the role.
✨Build Relationships
Since this role involves managing stakeholder relationships, think about how you can convey your relationship-building skills. Prepare anecdotes that illustrate your ability to engage with healthcare organisations and commissioners, and how those relationships have benefited your previous employers.
