At a Glance
- Tasks: Coordinate care services and ensure clients receive outstanding support.
- Company: Join Trinity Homecare, a leading provider with over 25 years of experience.
- Benefits: Competitive salary up to £27,000, career development, and a supportive team.
- Other info: Dynamic role with opportunities for growth and a compassionate work environment.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in care coordination and strong organisational skills required.
The predicted salary is between 27000 - 27000 £ per year.
Join a Homecare Provider That Puts Quality First
Location: Frome
Salary: Up to £27,000 pa
Full Time | Permanent
Be the Person Who Makes Outstanding Care Possible. Every day, hundreds of families trust Trinity Homecare to support their loved ones to live safely and independently in their own homes. Behind every successful care visit is a Care Coordinator ensuring the right carer is in the right place at the right time. If you're highly organised, thrive in a fast-paced environment, enjoy solving problems, and want to make a genuine difference to people's lives, we'd love to hear from you.
At Trinity Homecare, you'll join one of the UK's leading homecare providers, with over 25 years of experience delivering high-quality care and services recognised for excellence across the sector. Trinity's services include CQC-rated Good and Outstanding locations, with our live-in care service ranked amongst the top-performing providers in England.
Why Join Trinity Homecare?
- Make a Real Difference: Every rota you build and every challenge you solve directly impacts the lives of our clients and care professionals.
- Join a Respected Care Provider: Become part of an established, award-winning homecare organisation trusted by families across the UK.
- Career Development Opportunities: We're passionate about developing our people and creating future leaders within our business.
- Supportive Team Environment: Work alongside experienced Care Managers, Team Leaders and Registered Managers who genuinely support each other and work together to achieve the best outcomes.
- Every Day Is Different: This is a varied role combining scheduling, relationship management, customer service, problem solving and operational coordination.
What You'll Be Doing
As a Care Coordinator, you'll play a central role in ensuring the smooth delivery of care services by coordinating care professionals and supporting clients throughout their journey with Trinity Homecare. Your responsibilities will include:
- Managing and optimising staff rotas
- Ensuring continuity of care for clients
- Coordinating new care packages and client starts
- Supporting care professionals with scheduling and availability
- Managing last-minute changes and emergency cover
- Working closely with Care Managers and Team Leaders
- Supporting compliance through training and shadowing schedules
- Building positive relationships with clients, families and care professionals
- Participating in the on-call rota to help maintain service continuity
- Supporting the growth and success of the branch through exceptional service delivery
What We're Looking For
You'll be someone who enjoys being at the heart of a busy operation and takes pride in finding solutions. Ideally, you'll have:
- Experience in domiciliary care, homecare, healthcare scheduling or care coordination
- Excellent organisational and planning skills
- Strong communication and relationship-building abilities
- Confidence managing multiple priorities simultaneously
- A calm approach under pressure
- Strong IT skills and the ability to learn scheduling systems quickly
- A passion for delivering exceptional customer service
- Level 2 or Level 3 Health & Social Care qualification (desirable)
You'll Succeed Here If You Are...
- Proactive rather than reactive
- A natural problem solver
- Compassionate and people-focused
- Highly organised and detail-oriented
- Motivated by making a difference
- Able to balance quality care with operational efficiency
About Us
Trinity Homecare is one of the UK's leading private homecare providers, delivering visiting care, live-in care and specialist support services that enable people to remain independent in the comfort of their own homes. The business has grown to become one of the largest private-pay homecare providers in the South of England while maintaining a strong focus on quality, compassion and personalised care. At Trinity, we don’t just talk about our values, we live them every single day.
Care Coordinator - Frome employer: Trinity Homecare Group
Trinity Homecare is an exceptional employer that prioritises quality care and employee development, making it a rewarding place to work in Frome. With a supportive team environment and a commitment to career growth, employees are empowered to make a real difference in the lives of clients while enjoying a dynamic and varied role. Join us to be part of an award-winning organisation that values compassion, excellence, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator - Frome
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Trinity Homecare and understanding their values. Think about how your skills align with their mission of delivering exceptional care. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing multiple priorities and last-minute changes, think of examples from your past experiences where you've successfully navigated challenges. This will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Trinity Homecare and making a difference in people's lives.
We think you need these skills to ace Care Coordinator - Frome
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in care coordination or scheduling, and show us how your skills align with what we're looking for.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love a proactive approach, so let us know how you’ve made a difference in your past positions!
Communicate Clearly:Strong communication is key in this role. Ensure your written application is clear and concise, reflecting your ability to build relationships and manage multiple priorities effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Trinity Homecare Group
✨Know Your Stuff
Before the interview, make sure you understand what Trinity Homecare is all about. Familiarise yourself with their values, services, and the role of a Care Coordinator. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Organisational Skills
As a Care Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed schedules or solved problems under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use active listening and engage in conversation about how you can contribute to the team. Highlight your strong communication skills and your passion for delivering exceptional customer service.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like managing last-minute changes or coordinating care packages. Think through potential scenarios beforehand and outline your thought process. This will show that you're proactive and ready to tackle challenges head-on.
