Trinity Hall is seeking an experienced, professional and approachable Head Porter to lead three Porters’ Lodges and ensure a consistently high standard of service, safety and operational support across the College community.
The opportunity arises as our current Head Porter prepares to retire after many years of valued service to the College. This is a key leadership role, responsible for managing a dedicated team of Porters and overseeing security, access control, fire safety, emergency response, student welfare support and day-to-day operations across the three Porters’ Lodge. We staff all three lodges 24/7 with a team of 11 Shift Porters and 6 Night Porters who you will be responsible for, as well as a Deputy Head Porter and a Fire Safety Porter.
The successful candidate will bring proven management experience in a customer-facing or service-led environment, together with strong leadership, organisational and communication skills. They will be calm under pressure, security-conscious, discreet and committed to maintaining a welcoming, safe and supportive environment for Fellows, students, staff and visitors. The role requires flexibility, sound judgement and the ability to work collaboratively with colleagues across the College while upholding professional standards and Trinity Hall’s tradition of excellent service.
If you are an experienced, people-focused leader with a commitment to service excellence, safety and community, we would be delighted to hear from you.
What We Offer
- A permanent, full-time position, working 37.5 hours per week
- Working hours will normally be Monday to Friday, with flexibility required to meet operational needs
- Salary of £44-47,000 per annum, subject to a six-month probationary period
- A competitive employee benefits package, as detailed below
What We Are Looking For
- Excellent communication, interpersonal and organisational skills
- Strong leadership skills and the confidence to make sound operational decisions
- Relevant health and safety knowledge or qualifications
- Fire safety training and first aid certificates, or willingness to undertake training where required
Key Areas of Responsibility
- Management and staff leadership
- Security and access control
- Health, safety and fire safety
- Student welfare support
Further details about the role are available in the Job Description and Person Specification.
Selection Process and Interview Dates
There will be two stages to the recruitment process:
- First-stage interviews for long-listed candidates will be held online during the week commencing 12 October 2026.
- Second-stage interviews with a selection panel for short-listed candidates will be held in person during the week commencing 19 October 2026.
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Head Porter in Cambourne employer: Trinity Hall
Trinity Hall offers a vibrant and supportive work environment for Kitchen Porters, where teamwork and professionalism are at the heart of our kitchen operations. With competitive remuneration and a commitment to employee well-being, including fixed days off and every other weekend free, we prioritise a healthy work-life balance. Join us to grow your skills in a dynamic setting that values cleanliness, safety, and collaboration.
