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- Tasks: Service and maintain fire and security systems for diverse clients.
- Company: Trinity Fire & Security, a leader in fire and security solutions.
- Benefits: Competitive salary, uncapped commission, 23 days holiday, and employee discounts.
- Other info: Enjoy regional work for better work-life balance and less travel.
- Why this job: Join a dynamic team with ongoing training and clear career progression.
- Qualifications: Experience in servicing fire alarms or electronic security systems required.
The predicted salary is between 58000 - 58000 £ per year.
Coverage: Newcastle + surrounding area
On-target earnings: £58,000 (Inclusive of overtime, call-outs, travel pay, and bonuses)
£4,000 sign-on bonus
Trinity Fire & Security are looking for an experienced Service Engineer to deliver high-quality servicing and maintenance across a diverse client portfolio. You’ll be responsible for servicing, maintaining, and supporting a range of fire and security systems, ensuring full compliance and optimal performance. Working regionally, you’ll benefit from structured support from dedicated service coordinators and technical specialists—so you can focus on what you do best.
Why Trinity?
- Regional work - less time travelling, better work-life balance.
- Uncapped earning potential - enhanced overtime, commission, and call-out pay.
- Ongoing manufacturer training with leading brands.
- Clear career progression - we invest in long-term development.
Systems Trinity work with:
- Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
- CCTV: HikVision, Dahua, Avigilon
- Intruder: Galaxy, Texecom
- Access Control: Paxton, Honeywell, Gallagher
Key responsibilities:
- Carrying out planned preventative maintenance and reactive service calls across fire and security systems.
- Diagnosing faults and delivering effective, compliant solutions.
- Completing minor remedial works and small installations.
- Providing clear technical feedback and updates to customers.
- Maintaining accurate service records and documentation.
What you'll bring to the role:
- Proven experience servicing fire alarm and/or electronic security systems.
- Strong fault-finding and diagnostic skills.
- Good working knowledge of relevant British Standards.
- Confident communication and customer-facing ability.
- Electrical safety awareness (ECA or equivalent) and solid technical understanding.
What Trinity Offers
- Competitive base salary with uncapped commission and paid overtime.
- 23 days’ holiday, increasing with service, plus bank holidays.
- Company vehicle and fuel card.
- Employee Discount Programme – savings across 800+ retailers.
- Pension via Royal London, Life Assurance, and Employee Assistance Programme.
- Referral bonus of up to £2,000.
- Ongoing training and career development opportunities.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Fire Alarm Engineer - Service in Wallsend employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Engineer - Service in Wallsend
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Gent or HikVision, make sure to highlight that in conversations. Bring along any certifications or training records to back up your expertise when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to fire alarm systems and customer service. Think about scenarios where you’ve solved problems or improved processes. This will help you stand out as a candidate who can deliver effective solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Fire Alarm Engineer - Service in Wallsend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire alarm and security systems. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your fault-finding skills and customer-facing experience. Let us know why you’re excited about working with Trinity Fire & Security.
Showcase Your Technical Skills: Don’t forget to mention your knowledge of British Standards and any relevant certifications. We want to see that you’ve got the technical chops to keep our systems compliant and running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent and HikVision. Being able to discuss these systems confidently will show your expertise and interest in the role.
✨Demonstrate Your Diagnostic Skills
Prepare examples of past experiences where you successfully diagnosed faults and delivered compliant solutions. This will highlight your problem-solving abilities and technical knowledge, which are crucial for a Service Engineer.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be providing updates to customers, showcasing your communication skills during the interview will demonstrate that you can effectively engage with clients.
✨Show Enthusiasm for Training
Express your eagerness for ongoing training and development opportunities. Mention any relevant certifications or training you've completed, as this aligns with Trinity's commitment to investing in their employees' growth.