At a Glance
- Tasks: Maintain and service fire and security systems while ensuring compliance and system integrity.
- Company: Trinity Fire & Security Systems, a leader in fire and security solutions.
- Benefits: Competitive salary, uncapped commission, paid overtime, and 23 days holiday.
- Why this job: Join a skilled team and make a real difference in safety and security.
- Qualifications: Experience with fire, security, and CCTV systems; strong problem-solving skills.
- Other info: Ongoing training and career development opportunities await you!
The predicted salary is between 34800 - 86800 £ per year.
Overview
Service Engineer – Fire & Security Systems (Fire Alarm, CCTV, Access Control, Intruder)
Location: Cornwall
On Target Earnings: £58,000 – This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments.
Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance. You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.
What’s in it for you?
- Regional work – enjoy a better work-life balance.
- Uncapped commission & enhanced overtime – your effort truly pays off.
- Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.
- Career progression – we invest in our engineers for the long term.
Key responsibilities
- Deliver planned maintenance and reactive service calls to Fire and Security systems.
- Communicate effectively with customers, providing updates and technical insights.
- Identify and carry out remedial works and small installations in line with service guidance.
- Maintain accurate records of service and performance.
Systems You’ll Work With
- Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
- CCTV: HikVision, Avigilon, Dahua
- Intruder: Galaxy, Texecom
- Access Control: Paxton, Honeywell, Gallagher
What You’ll Bring
- Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
- Strong diagnostic and problem-solving abilities.
- Excellent communication and customer service skills.
- Basic electrical safety training (ECA) and sound technical understanding of building services.
What Trinity Offers
- Competitive base salary with uncapped commission and paid overtime.
- 23 days’ holiday, increasing with service, plus bank holidays.
- Company vehicle and fuel card.
- Employee Discount Programme – savings across 800+ retailers.
- Pension via Royal London, Life Assurance, and Employee Assistance Programme.
- Referral bonus of up to £2,000.
- Ongoing training and career development opportunities.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Fire Alarm Service Engineer - OTE £58,000 in Truro employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer - OTE £58,000 in Truro
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Gent or HikVision, make sure to highlight that in conversations. Bring up your problem-solving abilities and how you’ve tackled challenges in past roles.
✨Tip Number 3
Prepare for interviews by practising common questions related to fire alarm systems and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fire Alarm Service Engineer - OTE £58,000 in Truro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of your past work and how it relates to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and HikVision. Being able to discuss your experience with these systems will show that you’re not just a good fit technically, but also genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced while servicing fire or security systems. Highlight your diagnostic abilities and how you resolved issues effectively. This will demonstrate your hands-on experience and critical thinking skills.
✨Communicate Clearly
Since effective communication with customers is key, practice explaining technical concepts in simple terms. You might even role-play with a friend to ensure you can convey updates and insights clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to training and career progression. This shows your enthusiasm for long-term growth and helps you gauge if the company aligns with your career goals.