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- Tasks: Maintain and service fire and security systems while ensuring compliance and system integrity.
- Company: Trinity Fire & Security Systems, a leader in fire and security technology.
- Benefits: Competitive salary, uncapped commission, paid overtime, and 23 days holiday.
- Why this job: Join a skilled team and make a real difference in safety and security.
- Qualifications: Experience with fire, security, and CCTV systems; strong problem-solving skills.
- Other info: Ongoing training and career development opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
Location: South Coast
Salary: Competitive base pay + overtime and uncapped Engineer bonus scheme
Trinity Fire & Security Systems are a trusted leader in Fire and Security technology. We’re seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance at all times.
What’s in it for you?
- Regional work – enjoy a better work-life balance.
- Uncapped commission & enhanced overtime – your effort truly pays off.
- Ongoing training with leading brands like Gent, Notifier, Protec, and Baldwin Boxall.
- Career progression – we invest in our engineers for the long term.
The Role
You’ll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you’ll be supported by dedicated service administrators and technical specialists.
Key responsibilities:
- Deliver planned maintenance and reactive service calls to Fire and Security systems.
- Communicate effectively with customers, providing updates and technical insights.
- Identify and carry out remedial works and small installations in line with service guidance.
- Maintain accurate records of service and performance.
Systems You’ll Work With
- Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
- CCTV: HikVision, Avigilon, Dahua
- Intruder: Galaxy, Texecom
- Access Control: Paxton, Honeywell, Gallagher
What You’ll Bring
- Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
- Strong diagnostic and problem-solving abilities.
- Excellent communication and customer service skills.
- Basic electrical safety training (ECA) and sound technical understanding of building services.
What Trinity Offers
- Competitive base salary with uncapped commission and paid overtime.
- 23 days’ holiday, increasing with service, plus bank holidays.
- Company vehicle and fuel card.
- Employee Discount Programme – savings across 800+ retailers.
- Pension via Royal London, Life Assurance, and Employee Assistance Programme.
- Referral bonus of up to £2,000.
- Ongoing training and career development opportunities.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Fire Alarm Service Engineer in Southampton employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Gent or HikVision, make sure to highlight that in conversations. Bring along any certifications or training you've completed to back up your expertise when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Trinity Fire & Security Systems through our website. Express your interest and ask about upcoming opportunities – it shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by brushing up on common technical questions related to fire alarm systems and customer service scenarios. Practice explaining your problem-solving process clearly, as communication is key in this role. Confidence is your best friend!
We think you need these skills to ace Fire Alarm Service Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems, especially the specific brands mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about fire and security systems. Share any relevant experiences that showcase your problem-solving abilities and customer service skills – we love a good story!
Show Off Your Technical Skills: Don’t forget to mention any certifications or training you have, especially in electrical safety or specific systems like CCTV and access control. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and HikVision. Being able to discuss these systems confidently will show your technical knowledge and readiness for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and resolved issues with fire or security systems. This will demonstrate your strong diagnostic abilities and how you can add value to their team.
✨Communicate Effectively
Practice clear and concise communication. You’ll need to explain technical details to customers, so being able to convey information simply and effectively is key. Consider role-playing with a friend to refine your approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to training and career progression. This shows your interest in long-term growth and helps you gauge if the company aligns with your career goals.
