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For Companies At a Glance
- Tasks: Manage client accounts and develop new business opportunities in London and the South East.
- Company: Trinity, a leader in fire safety solutions with a commitment to service excellence.
- Benefits: Competitive salary, bonus potential, company car, and generous holiday allowance.
- Why this job: Join a dynamic team and make a real impact in fire safety management.
- Qualifications: Experience in account management or sales, preferably in fire safety systems.
- Other info: Permanent role with excellent career growth and a focus on equality.
The predicted salary is between 36000 - 60000 £ per year.
At Trinity, we’re looking for an experienced Regional Client Account Manager to develop new opportunities and take ownership of a portfolio of existing customers across London and the South East region. You’ll be the primary point of contact for your accounts, ensuring high levels of service, strong relationships, and profitable growth.
Responsibilities
- Managing and expanding a portfolio of regional customers, acting as a trusted advisor and professional representative of the business.
- Retaining and renewing service, maintenance, and monitoring contracts, with a focus on margin protection, service excellence, and long-term partnerships.
- Identifying and securing opportunities for system upgrades, additions, small works, and new installations by understanding customer requirements, site conditions, and compliance needs.
- Generating new business alongside account management activity, building a healthy and sustainable sales pipeline within your territory.
What We’re Looking For
- Proven experience in account management or sales within fire alarms, fire safety, or life safety systems, ideally in a regional or field-based role.
- A strong track record of managing renewals, margins, and long-term customer relationships, with a focus on retention and recurring revenue.
- Confidence using CRM systems to manage pipelines, renewals, and sales activity, supporting accurate forecasting and performance reporting.
- Solid technical knowledge of fire alarm systems and fire safety compliance, with the ability to design fire alarm systems along with HTM experience.
What’s On Offer
- Contract: Permanent
- Working Hours: 8.30am–5pm, Monday to Friday
- Salary: Competitive plus bonus
- On-Target Earnings: Up to 50% of basic salary, uncapped
- Additional Benefits: Company car or car allowance, life assurance, pension, 23 days holiday, Employee Welfare assistance programme.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Client Account Manager - London in South Ockendon employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager - London in South Ockendon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and come up with examples that showcase your skills in account management and customer relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the Client Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Client Account Manager - London in South Ockendon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Account Manager. Highlight your experience in account management, especially in fire safety or related fields. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed customer relationships and driven sales growth in the past.
Showcase Your Technical Knowledge: Since this role involves fire alarm systems, don’t forget to mention your technical expertise. We love candidates who can demonstrate their understanding of compliance needs and system upgrades, so make that clear in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Stuff
Make sure you brush up on your knowledge of fire alarm systems and fire safety compliance. Being able to discuss technical details confidently will show that you're not just a sales person, but a trusted advisor who understands the products inside out.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong customer relationships in the past. Highlighting your experience in managing renewals and ensuring customer satisfaction will demonstrate that you can handle the responsibilities of the role effectively.
✨Be Ready to Discuss Your Sales Strategy
Think about how you would generate new business while managing existing accounts. Be prepared to share your approach to building a sustainable sales pipeline and how you plan to identify opportunities for upgrades and new installations.
✨Familiarise Yourself with CRM Systems
Since you'll be using CRM systems to manage your accounts, it’s a good idea to mention any relevant experience you have. If you’ve used specific tools before, be ready to discuss how they helped you track performance and forecast sales accurately.
