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For Companies At a Glance
- Tasks: Manage and grow client accounts while ensuring top-notch service and strong relationships.
- Company: Trinity, a leader in fire safety solutions with a commitment to excellence.
- Benefits: Competitive salary, bonus potential, company car, and generous holiday allowance.
- Other info: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in fire safety management.
- Qualifications: Experience in account management or sales, preferably in fire safety systems.
The predicted salary is between 36000 - 60000 £ per year.
Location - London & South East
About the Role
At Trinity, we are looking for an experienced Regional Client Account Manager to develop new opportunities and take ownership of a portfolio of existing customers across London and the South East region. You will be the primary point of contact for your accounts, ensuring high levels of service, strong relationships, and profitable growth.
What you will be doing:
- Managing and expanding a portfolio of regional customers, acting as a trusted advisor and professional representative of the business.
- Retaining and renewing service, maintenance, and monitoring contracts, with a focus on margin protection, service excellence, and long-term partnerships.
- Identifying and securing opportunities for system upgrades, additions, small works, and new installations by understanding customer requirements, site conditions, and compliance needs.
- Generating new business alongside account management activity, building a healthy and sustainable sales pipeline within your territory.
What We Are Looking For:
- Proven experience in account management or sales within fire alarms, fire safety, or life safety systems, ideally in a regional or field-based role.
- A strong track record of managing renewals, margins, and long-term customer relationships, with a focus on retention and recurring revenue.
- Confidence using CRM systems to manage pipelines, renewals, and sales activity, supporting accurate forecasting and performance reporting.
- Solid technical knowledge of fire alarm systems and fire safety compliance, with the ability to design fire alarm systems along with HTM experience.
What is on Offer:
- Contract: Permanent
- Working Hours: 8.30am–5pm, Monday to Friday
- Salary: Competitive plus bonus
- On-Target Earnings: Up to 50% of basic salary, uncapped
- Additional Benefits: Company car or car allowance, life assurance, pension, 23 days holiday, Employee Welfare assistance programme.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Client Account Manager in South Ockendon employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in South Ockendon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their services and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested and knowledgeable.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Let’s get you that Client Account Manager role!
We think you need these skills to ace Client Account Manager in South Ockendon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Account Manager. Highlight your experience in account management, especially in fire safety or related fields. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed customer relationships and driven sales growth in the past.
Showcase Your Technical Knowledge: Since this role involves fire alarm systems, don’t forget to mention your technical expertise. We love candidates who can demonstrate their understanding of compliance needs and system upgrades, so make that clear in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Stuff
Make sure you brush up on your technical knowledge of fire alarm systems and fire safety compliance. Be ready to discuss how you've applied this knowledge in past roles, as it shows you're not just familiar with the jargon but can actually implement solutions.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build and maintain strong customer relationships. Think about times when you turned a challenging situation into a positive outcome, as this will demonstrate your value as a trusted advisor.
✨Be CRM Savvy
Familiarise yourself with common CRM systems and be prepared to discuss how you've used them to manage pipelines and renewals. This will show that you can hit the ground running and keep everything organised from day one.
✨Understand Their Business
Research Trinity and their services thoroughly. Knowing their portfolio and recent projects will help you tailor your answers and show genuine interest in the company, making you stand out as a candidate who is truly invested in their success.