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For Companies At a Glance
- Tasks: Manage and grow client accounts while developing new business opportunities in the North West.
- Company: Trinity, a leader in fire safety solutions with a commitment to service excellence.
- Benefits: Competitive salary, bonus potential, company car, and generous holiday allowance.
- Why this job: Be the trusted advisor for clients and make a real impact in fire safety.
- Qualifications: Experience in account management or sales, ideally in fire safety systems.
- Other info: Join a diverse team with a focus on equality and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
At Trinity, we’re looking for an experienced Regional Client Account Manager to take ownership of a portfolio of existing customers, whilst also developing new opportunities across the North West region. You’ll be the primary point of contact for your accounts, ensuring high levels of service, strong relationships, and profitable growth.
Responsibilities
- Managing and expanding a portfolio of regional customers, acting as a trusted advisor and professional representative of the business.
- Retaining and renewing service, maintenance, and monitoring contracts, with a focus on margin protection, service excellence, and long-term partnerships.
- Identifying and securing opportunities for system upgrades, additions, small works, and new installations by understanding customer requirements, site conditions, and compliance needs.
- Generating new business alongside account management activity, building a healthy and sustainable sales pipeline within your territory.
What We’re Looking For
- Proven experience in account management or sales within fire alarms, fire safety, or life safety systems, ideally in a regional or field-based role.
- A strong track record of managing renewals, margins, and long-term customer relationships, with a focus on retention and recurring revenue.
- Confidence using CRM systems to manage pipelines, renewals, and sales activity, supporting accurate forecasting and performance reporting.
- Solid technical knowledge of fire alarm systems and fire safety compliance, with the ability to design fire alarm systems along with HTM experience.
What’s On Offer
- Contract: Permanent
- Working Hours: 8.30am–5pm, Monday to Friday
- Salary: Competitive plus bonus
- On-Target Earnings: Up to 50% of basic salary, uncapped
- Additional Benefits: Company car or car allowance, life assurance, pension, 23 days holiday, Employee Welfare assistance programme.
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Regional Client Account Manager - Manchester & North West employer: Trinity Fire & Security Systems
Contact Detail:
Trinity Fire & Security Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Client Account Manager - Manchester & North West
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you meet someone, share your knowledge about fire safety systems and account management. This not only positions you as a trusted advisor but also makes you memorable. Remember, confidence is key!
✨Tip Number 3
Follow up after meetings or networking events. A quick email thanking them for their time and expressing your interest can go a long way. It shows you're proactive and genuinely interested in building relationships.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on your chance to shine!
We think you need these skills to ace Regional Client Account Manager - Manchester & North West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Regional Client Account Manager. Highlight your experience in account management, especially in fire safety or related fields, and showcase how you've built strong customer relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be specific about your achievements in managing renewals and generating new business.
Showcase Your Technical Knowledge: Since this role requires solid technical knowledge of fire alarm systems, don’t shy away from mentioning any relevant certifications or experiences. We want to see that you understand compliance needs and can design systems effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Portfolio
Before the interview, make sure you understand the types of clients and accounts you'll be managing. Research Trinity's existing customer base and think about how your experience aligns with their needs. This will help you demonstrate that you're ready to take ownership of a portfolio right from the start.
✨Showcase Your Technical Knowledge
Since the role requires solid technical knowledge of fire alarm systems, brush up on the latest compliance standards and system designs. Be prepared to discuss specific examples from your past roles where you've successfully managed or upgraded systems, as this will show your expertise and confidence in the field.
✨Demonstrate Relationship Building Skills
Trinity values strong relationships with clients, so come armed with examples of how you've built and maintained long-term partnerships in previous roles. Think about times when you turned a challenging situation into a positive outcome, as this will highlight your ability to act as a trusted advisor.
✨Prepare for CRM Discussions
Familiarise yourself with common CRM systems used in account management. Be ready to discuss how you've used these tools to manage pipelines and renewals effectively. Sharing specific metrics or successes related to your sales activity can really impress the interviewers and show that you’re results-driven.
