Fire Alarm Service Engineer in Newcastle upon Tyne

Fire Alarm Service Engineer in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 £ / year (est.) No home office possible
Trinity Fire & Security Systems

At a Glance

  • Tasks: Deliver top-notch maintenance and support for fire and security systems.
  • Company: Join Trinity Fire & Security Systems, a leader in safety solutions.
  • Benefits: Competitive salary, uncapped commission, 23 days holiday, and employee discounts.
  • Why this job: Make a real difference in safety while developing your skills in a supportive team.
  • Qualifications: Experience with fire and security systems, strong problem-solving skills, and great communication.
  • Other info: Enjoy ongoing training and career development in a dynamic work environment.

The predicted salary is between 30000 - 40000 £ per year.

Trinity Fire & Security Systems are seeking a Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance.

You will carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you will be supported by dedicated service administrators and technical specialists.

Responsibilities:
  • Deliver planned maintenance and reactive service calls to fire and security systems.
  • Carry out scheduled servicing, maintenance, and minor remedial work to ensure systems perform effectively and meet regulatory and company standards.
  • Communicate effectively with customers, providing updates and technical insights.
  • Identify and carry out remedial works and small installations in line with service guidance.
  • Maintain accurate records of service and performance.
  • Work as part of a regional team supported by service administrators and technical specialists.
Systems You Will Work With:
  • Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
  • CCTV: HikVision, Avigilon, Dahua
  • Intruder: Galaxy, Texecom
  • Access Control: Paxton, Honeywell, Gallagher
What You Will Bring:
  • Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
  • Strong diagnostic and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Basic electrical safety training (ECA) and sound technical understanding of building services.
What Trinity Offers:
  • Competitive base salary with uncapped commission and paid overtime.
  • 23 days' holiday, increasing with service, plus bank holidays.
  • Company vehicle and fuel card.
  • Employee Discount Programme - savings across 800+ retailers.
  • Pension via Royal London, Life Assurance, and Employee Assistance Programme.
  • Referral bonus of up to £2,000.
  • Ongoing training and career development opportunities.
Equality and Vetting:
  • Equal Opportunities in Practice: We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
  • Security Vetting: It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

Trinity Fire & Security has been helping businesses to ensure the safety of their people, properties, and business operations for over 25 years. Using our extensive knowledge of fire, life safety and security systems, we will design a tailored solution to meet each client's individual needs. We pride ourselves in offering a full customer aftercare service ranging from traditional maintenance through to ensuring full legislative compliance.

Fire Alarm Service Engineer in Newcastle upon Tyne employer: Trinity Fire & Security Systems

Trinity Fire & Security Systems is an exceptional employer, offering a supportive work culture where employees are valued and encouraged to grow. With competitive salaries, generous holiday allowances, and ongoing training opportunities, our team members thrive in a collaborative environment that prioritises both professional development and employee well-being. Located in a dynamic region, we provide the unique advantage of working with cutting-edge fire and security technologies while ensuring compliance and safety for our clients.
Trinity Fire & Security Systems

Contact Detail:

Trinity Fire & Security Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fire Alarm Service Engineer in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! If you’ve got experience with specific systems like Gent or HikVision, make sure to highlight that in conversations. Bring up your problem-solving abilities and any relevant training you've had. It’s all about making a memorable impression!

✨Tip Number 3

Don’t just apply, engage! When you find a job listing on our website, take the time to follow up with a quick email or call. Express your enthusiasm for the role and ask any questions you might have. This shows initiative and can set you apart from other candidates.

✨Tip Number 4

Prepare for the interview like it’s a big game! Research Trinity Fire & Security Systems thoroughly. Know their values, recent projects, and what they look for in a Service Engineer. This will help you tailor your answers and demonstrate that you’re the perfect fit for the team.

We think you need these skills to ace Fire Alarm Service Engineer in Newcastle upon Tyne

Fire Alarm Systems Maintenance
CCTV Systems Knowledge
Intruder Alarm Systems Knowledge
Access Control Systems Knowledge
Diagnostic Skills
Problem-Solving Skills
Customer Service Skills
Communication Skills
Electrical Safety Training
Technical Understanding of Building Services
Regulatory Compliance
Record Keeping
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with fire, security, and CCTV systems. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant qualifications!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. We love hearing personal stories that connect to the job!

Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey technical information clearly. We appreciate candidates who can articulate their thoughts well, both in writing and verbally.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Trinity Fire & Security Systems

✨Know Your Systems

Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and HikVision. Being able to discuss these systems confidently will show your technical knowledge and readiness for the role.

✨Showcase Your Problem-Solving Skills

Prepare examples of past experiences where you diagnosed and resolved issues with fire or security systems. Highlighting your strong diagnostic abilities will demonstrate that you can handle the challenges of the job effectively.

✨Communicate Clearly

Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with customers. Good communication skills are crucial, so think of ways to convey updates and insights clearly during the interview.

✨Emphasise Teamwork

Since you'll be working as part of a regional team, be ready to discuss your experience collaborating with others. Share examples of how you've worked with service administrators or technical specialists to achieve common goals.

Fire Alarm Service Engineer in Newcastle upon Tyne
Trinity Fire & Security Systems
Location: Newcastle upon Tyne

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