At a Glance
- Tasks: Maintain and service security systems like CCTV, alarms, and access control.
- Company: Join a leading security firm in North London with a supportive team.
- Benefits: Competitive salary, uncapped commission, paid overtime, and employee discounts.
- Other info: Opportunities for career growth and a dynamic work environment.
- Why this job: Gain industry-leading training while making a real difference in security.
- Qualifications: Experience with security systems and excellent customer service skills.
Location: North London
Salary: Competitive in Industry + Uncapped Engineer commission scheme
Trinity are hiring a Service Engineer to join our dedicated team in North London. In the role, you will be providing maintenance and servicing of our clients' security systems. Working in North London, you will have the opportunity to obtain industry leading training and earn through our engineering commission scheme!
The role of Service Engineer:
- Work as part of a skilled team of Service Engineers supported by wider support departments to provide high quality service and customer experience.
- Carry out all necessary works required at customer premises in accordance with the Company’s quality standards.
- Effectively communicate with customers to ensure a good understanding of system and site status.
- Liaise with service administrators and other internal stakeholders to ensure service commitments are met.
- Work to a planned service and maintenance schedule, including emergency call out requirements.
- Issue remedial repairs and minor additions to existing installations in line with service administration guidance.
The systems you will work with at Trinity:
- CCTV - HikVision, Dahua, Avigilon
- Access Control - Paxton, Gallagher, NEDAP
- Intruder Alarm - Galaxy, Texecom, Scantronic
We are committed to supporting and developing our employees, so if you are interested in the role, please still apply even if your current experience doesn’t match the Desirables above.
What skills do you need?
- Experience in servicing and maintaining security systems to relevant British Standards.
- Ability to identify all types of cable associated with security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
- A logical approach to system fault diagnosis and rectification.
- Outstanding customer service.
- Excellent verbal and written communication.
What technical knowledge do you need?
- Understand the basic building services to test cause and effect of security system interfaces.
- A comprehensive understanding of the causes and cures of security system problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
- Basic Electrical Safety training (ECA).
What will Trinity give you?
- Competitive base salary, plus our uncapped engineer commission scheme.
- 23 days holiday which increases with service, plus bank holidays.
- Access to an employee discounts programme which includes discounts and cashback across over 800 national retailers.
- Pension scheme via Royal London.
- Company vehicle plus fuel card.
- Paid overtime and travel time (minus 30 minutes each way).
- Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity.
- Life Assurance.
- Employee Welfare assistance programme.
Equal Opportunities in Practice:
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting:
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Security Systems Engineer in Islington employer: Trinity Fire & Security Systems
Trinity Fire & Security Systems is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on local field service, this role provides the unique advantage of minimal travel, allowing for a better work-life balance while enjoying competitive salaries, uncapped commission, and comprehensive benefits including training and pension schemes.
Contact Details:
Trinity Fire & Security Systems Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Systems Engineer in Islington
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Systems Engineer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Trinity Fire & Security Systems. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Systems Engineer candidates.
✨Directly Apply to Trinity Fire & Security Systems
Don’t forget to apply for the Security Systems Engineer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Trinity Fire & Security Systems.
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Trinity Fire & Security Systems. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Trinity Fire & Security Systems.
How to prepare for a job interview at Trinity Fire & Security Systems
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Trinity Fire & Security Systems.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Trinity Fire & Security Systems.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Trinity Fire & Security Systems.
